If you don't get a reply, you can post again in the same topic (bump) this will bring the topic to the top of the chronological list.
If you cared to check the creation times of the three topics, he created this topic at 02:20 a.m. (my local time, in the incorrect forum avast 4 server), his second post at 02:45 a.m. (in the General forum) and his third topic at 02:48 a.m. (finally correctly in the avast 4 home/pro forum) on the same day so in the space of 28 minutes he had created three topics so they hadn't waited 13 hours for a response.
His first meaningful reply cam at 03:45 a.m. 1 hour 17 minutes later (not 13 hours) and it came on his third topic first, because of the chronological listing I mentioned previously his first topic would have been at the top if they had bumped the original topic and not created two others.