Author Topic: Reinstalling Issues  (Read 810 times)

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Offline TracieA

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Reinstalling Issues
« on: September 16, 2021, 04:58:33 PM »
Uninstalled Avast Free Antivirus software as wouldn't complete boot scan and crashed in safe mode. When I went to reinstall I was offered the new Avast One free download. However as I started to install it a message came up to say it wasn't compatible with Avast Premium Clean-Up which I've paid a subscription for and Avast Driver Update which I think is a free trial but I'll have to check. Uninstalled both but how do I get a partial refund?

Offline strakl

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Re: Reinstalling Issues
« Reply #1 on: September 16, 2021, 05:05:27 PM »
Hi there.
So from what I understand, you paid for the Cleanup product sepperately without an Avast Premium security licence or any other product? Because if so there hasn't been a lot of info about that, but I am quite confident that if you have an Avast Premium security subscribtion which is a single device one you will be able to migrate sooner or later, well maybe you already can. The multi-device one still does not work.
Hope this helped at least a little!