Blackout Virus?

[Varsok]

Oh geez. Another suspicious thing.

I was just browsing along the web and scanning my computer when suddenly my screen just blacks out. Is there a virus involved?

Thank you for your time and effort

[Lisandro]

Difficult to say...
We will need more information to be able to help you:
- What were you doing at that time? Which programs were opened?
- Do the fans are working correctly in the computer or it is overheated?
- Which OS are you using? Is it up to date?
- What avast! version and VPS file (virus database) number?
- Which actions have you taken to try solving the problem?
- Do you use a firewall? Which one?
- Do you have any other antivirus installed in your system?
- Any other security programs that could interfere?
- Any useful information into Control Panel > Administrative Tools > Events, specially 'Errors'.

[Varsok]

Right now I am using Avast! Home Edition with the latest database number(sorry I am using a library terminal computer and am unable to reach mine).
The only two programs I was using was avast and Mozilla Firefox -- i forgot what website, but nothing harmful that I know of.

[Varsok]

hmm
Windows Firewall, Spyware Doctor, and Spyware Terminator without the Real-Time Shield on.

[Varsok]

All I did was hold the computer's shut down button... only thing I could do

[Lisandro]

All I did was hold the computer's shut down button... only thing I could do

But does this occur all the time now, i.e., you can't boot anymore or it just happened once, at that time the monitor became black?

[Varsok]

Nope Just this once

[Lisandro]

Nope Just this once

So... should you worry that much? Is everything working now?

[Varsok]

hmm. You know? You're right I shouldn't.
Sorry I really want my computer to be perfect in every aspect.
Thanks a lot for your help.


ps Are you online all the time?

[Lisandro]

ps Are you online all the time?

In background, yes... not all the time monitoring the forums...

[Varsok]

hmm
ok thanks anyway

[CharleyO]

***

Varsok,

You did not mention how old the monitor is. It could be that the monitor itself is starting to fail.

Anyway, if all is ok now, I would not worry about it unless it happens again.


***

[Varsok]

thank you,  but I know for one thing that that is definetely not the problem. 

My computer is a toshiba laptop bought a year ago