Author Topic: suddenly Avast premium security doesn't allow anymore to connect to VPN  (Read 551 times)

0 Members and 1 Guest are viewing this topic.

Offline Emanuele45

  • Newbie
  • *
  • Posts: 1
Hi,
I suddenly was unable to connect to my VPNs while avast firewall was on.
I found that in "packet rules" of firewall there where rules blocking ports 500, 1701  and 4500
To be able again to connect to my VPN (as I was used until a few days ago) I disabled the above rules.

I presume the above rules where inserted from an Avast update but I'm not sure.

« Last Edit: August 26, 2021, 10:53:50 AM by Emanuele45 »

Offline lukor

  • Avast team
  • Super Poster
  • *
  • Posts: 1886
    • AVAST Software
Re: suddenly Avast premium security doesn't allow anymore to connect to VPN
« Reply #1 on: August 26, 2021, 02:12:53 PM »
Hi Emanuele45, could you please post your rules.xml file (from ProgramData/Avast Software/Avast/fw folder) and/or perhaps a screenshot of the conflicting rules? That would help us guess where these have come from. Thanks Lukas

Offline pavelk

  • Avast team
  • Newbie
  • *
  • Posts: 15
Re: suddenly Avast premium security doesn't allow anymore to connect to VPN
« Reply #2 on: August 30, 2021, 04:11:23 PM »
Hi Emanuele45,
I'm sorry it is bug in default fw setting. We are creating the fix.
You can create new fw packet rule - allow ports:500,1701,4500 and move the new rule up.
Thanks
Pavel