Author Topic: Unauthorized PayPal payments after Avast subscription cancellation  (Read 505 times)

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Offline cyrille16

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Hi,
I have recently been charged for Avast services by your company through PayPal for two services, despite having canceled all my subscriptions prior to that:
- DRI Software 72.59 USD on August 17th (Invoice ID 97851681900)
- DRI Software 41.31 GBP on August 26th (Invoice ID 98217110600)
Both stated the merchant as being:
Merchant
Digital River Ireland Ltd.
atlanticpaypalukSARLcs@digitalriver.com
952-646-5037

Those payments appear in my paypal but not on my Avast profile. I have since unauthorised any payments to atlanticpaypalukSARLcs@digitalriver.com on my PayPal but would now like to recover my payments.
Please tell me what steps to follow.
Best regards,
Cyrille

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