Author Topic: ALWIL we hope you can get Responsible&Seriously  (Read 11585 times)

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Offline generalyjy

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ALWIL we hope you can get Responsible&Seriously
« on: August 26, 2007, 06:13:57 PM »
I am a user come from China .I have lots of friends use AVAST! HOME EDITION.We have a forum.We user the forum Collect Virus samples.Then send to you.We according to your request to send that samples.But we found that almost useless.After some weeks or month.Avast! still can't found that virus.
How did you protect us ?
Let us protect you in the  virus  labyrinth.
Who says that?
You can't  handling it in time.You are Casual.
Have you tried send Virus samples to Avira? Kaspersky?They can reply in one day.Than improved Virus library at least in one week.
So i am so disappointed.
We hope you can Correction that.
lots of software we can choose.
But everybody will choose the better.
If you can't found the virus samples we send to you .
you can come to our forum find it .
We hope the more people send virus samples to you Avast! antivirus software Will get better!

Offline Lisandro

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #1 on: August 27, 2007, 03:36:24 AM »
So i am so disappointed.
We're always disappointed and want better protection and virus submission.
Do not give up on helping they to get avast better, specially on detection that it's not the best point nowadays.  :'(
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Offline generalyjy

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #2 on: August 27, 2007, 04:00:35 AM »
we always send virus samples to them .
but they are so slow.

Offline Lisandro

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #3 on: August 27, 2007, 04:27:55 AM »
we always send virus samples to them .
but they are so slow.
It's a pity. It's a shame.
Complain is the only solution for us, users, to take their attention.
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Offline generalyjy

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #4 on: August 27, 2007, 04:44:34 AM »
Let the people around us to complain.
But i steel use avast!.it is not i can't find other antivirus software.
it is that i like avast!.

Offline Tarq57

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #5 on: August 27, 2007, 04:49:06 AM »
I like Avast very much, also. It has heaps of good points.
But this issue of the developers being slow, sometimes very slow, to respond to submissions is one that occurs too frequently, and has for quite a while.
Developers, is there anything that the users can do (that might be a bit more constructive than complaining) that might help speed this process?
Or, how much longer should we be patient for?
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Offline wuliyu

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #6 on: August 31, 2007, 07:12:53 AM »
If the use of MSN transmission, direct transmission of the virus samples, I think that would be more convenient

Offline bob3160

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #7 on: August 31, 2007, 11:39:53 PM »
Virus submission has been a serious problem for quite a while.
I don't know why it's taking so long to come up with a viable solution.
Some of Alwils competitors seem to have accomplished this task.  :(
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Offline Lisandro

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #8 on: September 01, 2007, 03:41:46 AM »
Virus submission has been a serious problem for quite a while.
I don't know why it's taking so long to come up with a viable solution.
Some of Alwils competitors seem to have accomplished this task.  :(
Vlk... what happens here? You're developing version 5, you're developing a firewall... but Bob is correct, you can't definitively solve the submission process... What's up?
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Offline DukeNukem

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #9 on: September 07, 2007, 06:08:45 PM »
Im bumping this back up because i think its an important issue but furthermore i hope to read a response from the avast team.

Offline DavidR

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #10 on: September 07, 2007, 06:14:02 PM »
There have been a number of responses in other topics on this very subject and they are working on it.
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Offline bob3160

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #11 on: September 08, 2007, 01:01:24 AM »
There have been a number of responses in other topics on this very subject and they are working on it.
The only problem I see is that they (Alwil) have been working on this problem for for years.  :'(
IMHO, this deserves to be given some priority. Thanks
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Offline DavidR

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #12 on: September 08, 2007, 01:25:58 AM »
I believe from reading between the lines of other posts that they are trying to incorporate something into version 5. They have taken on more staff in the labs as has been said and we are starting to see some of them visit the forums and submissions do seem to be improving though there is room for improvement.
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Offline al968

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #13 on: September 08, 2007, 03:14:18 PM »
The day when Avast will not see any more improvements to be done I will stop using Avast as there is always room for improvement  ;D
P.S: I hope it won't come  :) )

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Offline Dwarden

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Re: ALWIL we hope you can get Responsible&Seriously
« Reply #14 on: September 08, 2007, 05:46:23 PM »
since this month we got this new polymorph virus module and in that area detection shows jump a lot ...
there was alpha test of module for Avast! self protection so i assume we may see some 'lite' version appear prior v5

about virus detections ... i guess it's all about priorities nows ... there is 1000 times more files to check then 3y ago
and seriously u can't await Alwil to hire 100-100 times more staff :)
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