Author Topic: avast home edition registration key not working. invalid key.  (Read 4577 times)

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vossen_2012

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avast home edition registration key not working. invalid key.
« on: August 31, 2007, 08:05:31 AM »
i think the problem has something to do with 3 computers hooked up on the same internet.

in the "help", i came up with this:
If avast! does not accept the key, you probably typed it incorrectly (again, we recommend that you use the copy & paste method), or the license does not match (e.g. the license key for a workstation cannot be entered in avast! installed on a server operating system). In such a case, contact the vendor of the avast! program or ALWIL Software support.

i registered, copy&paste the registration key into the box, then it tells me the key is invalid.

this is my first time downloading/registering.

much thanks for the help, ill check back soon.

vossen_2012

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Re: avast home edition registration key not working. invalid key.
« Reply #1 on: August 31, 2007, 08:30:29 AM »
tried a second registration key and still get the invalid key reply.

Offline Lisandro

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Re: avast home edition registration key not working. invalid key.
« Reply #2 on: August 31, 2007, 02:02:28 PM »
Go to the SSL page version and register from there: https://secure.avast.com/scripts/register.php?lang=ENG

See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html

Is your system date/time correct?
Are you sure you do not include the 'last blank space' in the paragraph while copying & pasting?
Which avast version are you trying to register (Home or Professional)?

Please, post the last 100-150 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
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vossen_2012

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Re: avast home edition registration key not working. invalid key.
« Reply #3 on: September 01, 2007, 05:19:26 AM »
im trying home edition. my time and date are correct.

here is the last 150 lines of my log. ill try again using the links you provided. thankyou.



Offline Lisandro

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Re: avast home edition registration key not working. invalid key.
« Reply #4 on: September 01, 2007, 02:27:55 PM »
30.08.2007   22:04:34.000   1188529474   general   License key generated Demo[/quote]
The log just say you're not registering the Home version as far I can understand.
Did you try to use another email address through the SSL link page I've posted before?
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vossen_2012

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Re: avast home edition registration key not working. invalid key.
« Reply #5 on: September 02, 2007, 12:52:07 AM »
ill install avast onto a different computer and try again. i dont have an avast icon in my toolbar like in the demo video, instead i have it on my desktop. i dont think there would be a difference, but ill try.
i am using yahoo as my e-mail, would that have an effect?

must i have admin control over the computer when i am registering? im fairly certain that i do, but not positive.

Offline oldman

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Re: avast home edition registration key not working. invalid key.
« Reply #6 on: September 02, 2007, 07:43:48 AM »
1. The icon on the desktop is the shortcut to the program itself

2. yahoo generally is ok to recieve a key

3. yes you need admin rights