Author Topic: confused bout the scan result  (Read 13267 times)

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anie

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confused bout the scan result
« on: September 02, 2007, 04:57:26 PM »
hi!
shalom from Israel, im a newbie in this webforum, coz i juz download avast yesterday, i did the thorough scan last nite and standard scan this afternoon too, after scanning my pc i got this result =
NAME OF FILE : C:\ PROGRAM FILES\ALWIL SOFTWARE\AVAST 4\... \0000:  ---> RESULT : UNABLE TO SCAN: THE FILE NAME, DIRECTORY NAME, OR VOLUME LABEL SYNTAX IS INCORRECT  ???
actually, im not a pc geek or somethin. can anybody help me what to do with this thing? thank you.  ;)

Offline Maxx_original

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Re: confused bout the scan result
« Reply #1 on: September 02, 2007, 05:01:21 PM »
hi.. the reason of this eror message is that you've selected an virtual folder to scan... windows shell function returns bad path for it..

anie

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Re: confused bout the scan result
« Reply #2 on: September 02, 2007, 05:04:40 PM »
hi maxx_original, thanx for the immediate response, is there somethin i need to change or leave it that way?

Offline Maxx_original

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Re: confused bout the scan result
« Reply #3 on: September 02, 2007, 05:05:11 PM »

Offline igor

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Re: confused bout the scan result
« Reply #4 on: September 02, 2007, 05:21:51 PM »
Can you post a screenshot of the "Area-to-scan selection" window? What exactly have you selected to be scanned?

anie

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Re: confused bout the scan result
« Reply #5 on: September 02, 2007, 05:33:55 PM »
hi igor, thanx for the response, ok, im gonna post a screenshot in a few. pls wait, thanx

Offline N@URINE

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Re: confused bout the scan result
« Reply #6 on: September 02, 2007, 06:01:08 PM »
hi ! follow the file path, then try to scan the unscanned file. right click on it, then try to scan and see if you'll have the same result.



NourinE

anie

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Re: confused bout the scan result
« Reply #7 on: September 02, 2007, 06:25:01 PM »
thanx nourine, il try it later, 1st to igor, im sorry it took me so long to post this screenshot,  :-\ now here it is,

Offline N@URINE

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Re: confused bout the scan result
« Reply #8 on: September 02, 2007, 07:46:35 PM »
I meant
1 - put the address of the unscanned file in the address bar
C:\ PROGRAM FILES\ALWIL SOFTWARE\AVAST 4\... \0000:  --->
2 - press Ok,
3 - go directly to the file.
4 - right click on it
5 - and scan it, then see if avast is unable to scan it.
NourinE

anie

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Re: confused bout the scan result
« Reply #9 on: September 02, 2007, 08:39:34 PM »
geezzz, where can i find that address bar u mean nourine? im sorry i really dont get what u mean, can u pls elaborate more? thanx!  :-[
i already scan it again but it says error.

Offline N@URINE

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Re: confused bout the scan result
« Reply #10 on: September 02, 2007, 08:47:04 PM »
okay anie !
1- scan your computer, after the scan is over, the error appears. in the window which shows the unscanned files copy the the the path which look like C:\ PROGRAM FILES\ALWIL SOFTWARE\AVAST 4\... \0000:  ---> . Open Desktop and paste the path in the address bar.
then
2 - press Ok,
3 - go directly to the file.
4 - right click on it
5 - and scan it, then see if avast is unable to scan it.
NourinE

anie

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Re: confused bout the scan result
« Reply #11 on: September 02, 2007, 09:04:36 PM »
hello again nourine, thank u, i did what u said and this is what i found.

Offline Lisandro

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Re: confused bout the scan result
« Reply #12 on: September 02, 2007, 09:13:26 PM »
This folder seems to be messing...
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anie

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Re: confused bout the scan result
« Reply #13 on: September 02, 2007, 09:44:22 PM »
hi tech, thanx for the response, i duno what to do with this file, i cant find it, then i try to moved it, theres an error, so i cant put it in the chest. ive tried several times but not workin at all .  :(

Offline Lisandro

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Re: confused bout the scan result
« Reply #14 on: September 02, 2007, 10:23:37 PM »
hi tech, thanx for the response, i duno what to do with this file, i cant find it, then i try to moved it, theres an error, so i cant put it in the chest. ive tried several times but not workin at all .  :(
Can you post the full path of this file?
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