Author Topic: Avast Premium - No Boot Scan  (Read 716 times)

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Offline a_vast

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Avast Premium - No Boot Scan
« on: September 14, 2021, 02:54:21 AM »
Hi,

Am running Avast Premium Security on Windows 10.

Have run Smart Scan, & then a Full Scan, to 100%, with no issues.

But when I select Boot-Scan & go to Restart, the pc hangs in Restart, so the Boot-Scan never runs.

Concerned by this.

Please advise.

Thanks

Offline Asyn

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Re: Avast Premium - No Boot Scan
« Reply #1 on: September 14, 2021, 11:25:21 AM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.5.7253.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline a_vast

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Re: Avast Premium - No Boot Scan
« Reply #2 on: September 14, 2021, 01:58:21 PM »
Avast is 21.7.2481 (build 21.7.6523.689) / UI Version 1.0.663

Win Pro 10, 64 bit.

Windows Version 21H1

Windows Feature Experience Pack 120.2212.3530.0

There is no SP mentioned.

No previous AV run on this pc.

Malwarebytes was installed at the same time as Avast.

Offline Asyn

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W8.1 [x64] - Avast PremSec 22.5.7253.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline a_vast

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Re: Avast Premium - No Boot Scan
« Reply #4 on: September 14, 2021, 02:09:22 PM »
Read that, thanks - what should I do please?

Btw, during the 'black screen' hang, when I hit ESC, it takes me out of the hang & reboots the pc, but doing this loses me the boot-scan.

Have run boot-scan on the pc numerous times, with no issues. Now it just won't run at all.

Offline Asyn

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Re: Avast Premium - No Boot Scan
« Reply #5 on: September 14, 2021, 02:12:33 PM »
W8.1 [x64] - Avast PremSec 22.5.7253.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline a_vast

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Re: Avast Premium - No Boot Scan
« Reply #6 on: September 14, 2021, 02:47:24 PM »
OK thanks - have submitted tool / report, & received confirmation.

Offline Asyn

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Re: Avast Premium - No Boot Scan
« Reply #7 on: September 14, 2021, 03:21:29 PM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.5.7253.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0