Author Topic: Software updater  (Read 470 times)

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Offline R R Mahmud

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Software updater
« on: November 13, 2021, 02:46:02 PM »
In avast premium SOftware updater is not automatically updating Discord...
and many software is not updating by avast software updater feature

Offline Asyn

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Re: Software updater
« Reply #1 on: November 13, 2021, 03:00:44 PM »
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #2 on: November 13, 2021, 03:19:29 PM »
I repaired avast premium then went to geek:area and clicked Perform where you told me to do that..but nothing is gonna fix,same problem occuring.also new problem come to me... :'( :'(

Offline Asyn

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Re: Software updater
« Reply #3 on: November 13, 2021, 03:20:25 PM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #4 on: November 13, 2021, 03:22:27 PM »
no dear...i trust avast and use only avast
the version is latest and  i am using windows 7 sp1 build 7601
avast version is
21.9.2494 (build 21.9.6698.702)
1.0.673

Offline Asyn

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Re: Software updater
« Reply #5 on: November 13, 2021, 03:25:34 PM »
1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #6 on: November 13, 2021, 03:42:48 PM »
i did it...but facing same problem :'(

Offline Asyn

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Re: Software updater
« Reply #7 on: November 13, 2021, 03:46:18 PM »
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #8 on: November 13, 2021, 03:47:39 PM »
how do i get Ticket number?

Offline Asyn

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Re: Software updater
« Reply #9 on: November 13, 2021, 03:50:18 PM »
how do i get Ticket number?
It's explained in the support article.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #10 on: November 13, 2021, 03:55:48 PM »
there is written,i have been given ticket from avast support team, but i didnt get any ticket from avast support team

Offline Asyn

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Re: Software updater
« Reply #11 on: November 13, 2021, 04:04:51 PM »
See screenshot.
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline R R Mahmud

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Re: Software updater
« Reply #12 on: November 13, 2021, 04:05:43 PM »
yea.. i sent my log file without ticket..file id is...7Q6OZ    :(