Author Topic: Updater won't connect  (Read 12721 times)

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Offline jezra

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Re: Updater won't connect
« Reply #15 on: September 13, 2007, 10:50:22 PM »
-FIREWALL=Linksys
-100 LINES = post will not allow 200 lines!
13.09.2007 13:15:00 package: GetPackages - set proxy for inet
13.09.2007 13:15:00 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:00 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:00 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 154
13.09.2007 13:15:02 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:02 general: InvalidateCurrent: invalidated server 'Download67 AVAST server' from 'main'
13.09.2007 13:15:02 general: SelectCurrent: selected server 'Download36 AVAST server' from 'main'
13.09.2007 13:15:02 package: GetPackages - set proxy for inet
13.09.2007 13:15:02 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:02 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:02 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 155
13.09.2007 13:15:04 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:04 general: InvalidateCurrent: invalidated server 'Download36 AVAST server' from 'main'
13.09.2007 13:15:04 general: SelectCurrent: selected server 'Download17 AVAST server' from 'main'
13.09.2007 13:15:04 package: GetPackages - set proxy for inet
13.09.2007 13:15:04 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:04 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:04 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 156
13.09.2007 13:15:06 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:06 general: InvalidateCurrent: invalidated server 'Download17 AVAST server' from 'main'
13.09.2007 13:15:06 general: SelectCurrent: selected server 'Download924 AVAST server' from 'main'
13.09.2007 13:15:06 package: GetPackages - set proxy for inet
13.09.2007 13:15:06 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:06 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:06 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 157
13.09.2007 13:15:08 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:08 general: InvalidateCurrent: invalidated server 'Download924 AVAST server' from 'main'
13.09.2007 13:15:08 general: SelectCurrent: selected server 'Download55 AVAST server' from 'main'
13.09.2007 13:15:08 package: GetPackages - set proxy for inet
13.09.2007 13:15:08 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:08 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:08 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 158
13.09.2007 13:15:10 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:10 general: InvalidateCurrent: invalidated server 'Download55 AVAST server' from 'main'
13.09.2007 13:15:10 general: SelectCurrent: selected server 'Download921 AVAST server' from 'main'
13.09.2007 13:15:10 package: GetPackages - set proxy for inet
13.09.2007 13:15:10 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:10 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:10 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 159
13.09.2007 13:15:12 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:13 general: InvalidateCurrent: invalidated server 'Download921 AVAST server' from 'main'
13.09.2007 13:15:13 general: SelectCurrent: selected server 'Download75 AVAST server' from 'main'
13.09.2007 13:15:13 package: GetPackages - set proxy for inet
13.09.2007 13:15:13 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:13 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:13 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 160
13.09.2007 13:15:15 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:15 general: InvalidateCurrent: invalidated server 'Download75 AVAST server' from 'main'
13.09.2007 13:15:15 general: SelectCurrent: selected server 'Download915 AVAST server' from 'main'
13.09.2007 13:15:15 package: GetPackages - set proxy for inet
13.09.2007 13:15:15 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:15 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:15 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 161
13.09.2007 13:15:17 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:17 general: InvalidateCurrent: invalidated server 'Download915 AVAST server' from 'main'
13.09.2007 13:15:17 general: SelectCurrent: selected server 'Download78 AVAST server' from 'main'
13.09.2007 13:15:17 package: GetPackages - set proxy for inet
13.09.2007 13:15:17 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:17 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:17 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 162
13.09.2007 13:15:19 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:19 general: InvalidateCurrent: invalidated server 'Download78 AVAST server' from 'main'
13.09.2007 13:15:19 general: SelectCurrent: selected server 'Download210 AVAST server' from 'main'
13.09.2007 13:15:19 package: GetPackages - set proxy for inet
13.09.2007 13:15:19 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:19 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:19 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 163
13.09.2007 13:15:21 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:21 general: InvalidateCurrent: invalidated server 'Download210 AVAST server' from 'main'
13.09.2007 13:15:21 general: SelectCurrent: selected server 'Download60 AVAST server' from 'main'
13.09.2007 13:15:21 package: GetPackages - set proxy for inet
13.09.2007 13:15:21 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:21 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:21 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 164
13.09.2007 13:15:23 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:23 general: InvalidateCurrent: invalidated server 'Download60 AVAST server' from 'main'
13.09.2007 13:15:23 general: SelectCurrent: selected server 'Download26 AVAST server' from 'main'
13.09.2007 13:15:23 package: GetPackages - set proxy for inet
13.09.2007 13:15:23 internet: SYNCER: Type: use IE settings
13.09.2007 13:15:23 internet: SYNCER: Auth: another authentication, use WinInet
13.09.2007 13:15:23 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 165
13.09.2007 13:15:25 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:25 general: InvalidateCurrent: invalidated server 'Download26 AVAST server' from 'main'
13.09.2007 13:15:25 general: SelectCurrent: unable to find any suitable server in 'main'
13.09.2007 13:15:25 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 166
13.09.2007 13:15:25 internet: tried 166 servers to get file 'servers.def.vpu', but failed (0x20000004)
13.09.2007 13:15:25 file: GetNewerStampedFile:GetFileWithRetry failed: F:\DOCUME~1\JUDYSP~1\LOCALS~1\Temp\_av_proI.tm~a02400\onefile, servers.def.vpu, error: 0x20000004
13.09.2007 13:15:25 package: Download servers.def, servers.def.vpu failed with error 0x20000011.
13.09.2007 13:15:25 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:25 package: ERROR:HttpGetWininet, catch returned 0x00002EFD
13.09.2007 13:15:25 general: InvalidateCurrent: invalidated server 'Download26 AVAST server' from 'main'
13.09.2007 13:15:25 general: SelectCurrent: unable to find any suitable server in 'main'
13.09.2007 13:15:25 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
13.09.2007 13:15:25 internet: tried 1 servers to get file 'servers.def', but failed (0x20000004)
13.09.2007 13:15:25 file: GetNewerStampedFile:GetFileWithRetry failed: F:\DOCUME~1\JUDYSP~1\LOCALS~1\Temp\_av_proI.tm~a02400\onefile, servers.def, error: 0x20000004
13.09.2007 13:15:25 package: Tried to download servers.def but failed with error 0x20000004.
13.09.2007 13:15:25 general: progress end - 1
13.09.2007 13:15:25 general: progress end - 0
13.09.2007 13:15:25 general: progress thread end
13.09.2007 13:15:25 general: Err:Cannot connect to download26.avast.com (67.15.208.7:80).
THANKS, Jezra

Offline Lisandro

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Re: Updater won't connect
« Reply #16 on: September 13, 2007, 10:59:31 PM »
13.09.2007 13:15:23 internet: while trying to get file 'servers.def.vpu', error 0x20000004 has occured, try 165
You can download servers.def from here: http://download1.avast.com/iavs4x/servers.def
Save it to C:\Program Files\Alwil Software\Avast4\setup folder
Start the update again.
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Offline jezra

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Re: Updater won't connect
« Reply #17 on: September 13, 2007, 11:26:37 PM »
Thanks "Tech"

downloaded the file to that folder........re-started the update...........STILL getting the error message "Cannot connect to server"

Arghhh!!
Jezra

Offline Lisandro

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Re: Updater won't connect
« Reply #18 on: September 13, 2007, 11:33:51 PM »
I'm empty... maybe searching the board for 0x20000004...
Which firewall do you use?
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Offline jezra

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Re: Updater won't connect
« Reply #19 on: September 14, 2007, 12:31:05 AM »
you guys are troopers!

one more time......tried a total uninstall, re-install.........looked like it was going to work....nawwww!

still saying it cannot connect to server....

but......just earlier it said that it couldn't find a particular file, hmmmm (don't know which one it was looking for) that was a new wrinkle.

FIREWALL = Linksys.......those guys told me I could only have a router firewall, or the ZoneAlarm firewall, which I have. So, I disabled the ZoneAlarm. This was done because I had severe connectivity problems with DSL......now, there's no connectivity problems!

THANKS again!
jezra

Offline Lisandro

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Re: Updater won't connect
« Reply #20 on: September 14, 2007, 01:17:09 AM »
So, I disabled the ZoneAlarm.
Why don't you try uninstalling and then installing again ZA?
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Offline jezra

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Re: Updater won't connect
« Reply #21 on: September 14, 2007, 02:39:46 AM »
just the uninstalling part did the trick.........I DO, have the Linksys firewall, and will continue with it.

You guys are GodSends!!!!!!!!!!

GOD BLESS,
Jezra

Offline DavidR

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Re: Updater won't connect
« Reply #22 on: September 14, 2007, 03:32:15 AM »
Your hardware firewall is unlikely to provide any unauthorised outbound protection.

Any malware that manages to get past your defences will have free reign to connect to the internet to either download more of the same, pass your personal data (sensitive or otherwise, user names, passwords, keylogger retrieved data, etc.) or open a backdoor to your computer, so outbound protection is essential.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

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Offline lilypad

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Re: Updater won't connect
« Reply #24 on: September 14, 2007, 04:51:09 AM »
I think I have it working. My firewall is comodo.  I went in and found out it was blocking avast.setup.  I unblocked it and haven't seen it come up red yet...we will see.  I don't know why this happened after the new version downloaded when it never happened before that.  Just thanks to everyone for giving me things to look at and fix. :-*  I appreciate the help

Offline Lisandro

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Re: Updater won't connect
« Reply #25 on: September 14, 2007, 04:58:22 AM »
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Offline DavidR

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Re: Updater won't connect
« Reply #26 on: September 14, 2007, 01:34:17 PM »
I think I have it working. My firewall is comodo.  I went in and found out it was blocking avast.setup.
<snip>
I appreciate the help

Your welcome, thanks for the feed back.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.5.2470 (build 21.5.6354.675) UI 1.0.646/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security