Today i noticed that cleanup has been updated with a new logo ... But then i tried to make a scan the scan wel well but unfortunatelly it hasnt completed, tried several restarts and re did the scan but still failed ...
words on scan are also dull
Hi,
Since we use certain API from Windows to scan particular Windows folders which usually take more time to complete, please try to run Windows Disk Cleanup to see whether it also takes that much time to complete.
If not we would need to take a closer look at this issue and I would ask you for logs from your machine.
You can simply send them by executing our log collector utility from this path
C:\Program Files\AVAST Software\Cleanup\tulogcollector.exe and once the logs are collected they will be automatically sent to our server.
Once it is done, please send me
your email address you have used there into PM so we can join the logs with your report here.
Thank you.