Author Topic: Virus Definitions not uploading and are in a continuous loop  (Read 669 times)

0 Members and 1 Guest are viewing this topic.

Offline nordicus

  • Newbie
  • *
  • Posts: 3
Virus Definitions not uploading and are in a continuous loop
« on: September 18, 2021, 04:14:29 PM »
I installed version (premium) 21.8.2487 yesterday.

Then I manually pressed update on the Virus Definitions.

It's been continually "updating" for 24 hours and nothing is happening. It's in a loop of some kind which I can't stop.

Also I can't uninstall Avast because when I try I get a "setup is already running" message.

Help!!

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76213
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Virus Definitions not uploading and are in a continuous loop
« Reply #1 on: September 18, 2021, 04:24:09 PM »
Hi, reboot your system.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nordicus

  • Newbie
  • *
  • Posts: 3
Re: Virus Definitions not uploading and are in a continuous loop
« Reply #2 on: September 18, 2021, 04:35:25 PM »
I rebooted and it still is in a loop

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76213
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Virus Definitions not uploading and are in a continuous loop
« Reply #3 on: September 18, 2021, 05:22:43 PM »
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nordicus

  • Newbie
  • *
  • Posts: 3
Re: Virus Definitions not uploading and are in a continuous loop
« Reply #4 on: September 18, 2021, 07:02:55 PM »
I ran the Avast Repair for 1 and 1/2 hours - nothing happened. I rebooted to stop the Repair Function.

When the computer rebooted - up came a notice to update the Avast VPN app. So I did. and Rebooted again.

When I did, I went to Avenue Anti-Virus and the continuous loop on the updating of the Virus Definitions had stopped and I was able to get it to update to the latest Virus Definition.

Thanks.....

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76213
  • Urlaub/Vacation
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Virus Definitions not uploading and are in a continuous loop
« Reply #5 on: September 19, 2021, 10:41:13 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0