Author Topic: Avast with BitDefender Free v10?  (Read 8352 times)

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Jahn

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Re: Avast with BitDefender Free v10?
« Reply #15 on: September 18, 2007, 01:22:44 AM »
Event Type:   Error
Event Source:   Service Control Manager
Event Category:   None
Event ID:   7000
Date:      9/12/2007
Time:      11:08:38 AM
User:      N/A
Computer:   YES
Description:
The BDFsDrv service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type:   Error
Event Source:   Service Control Manager
Event Category:   None
Event ID:   7000
Date:      9/12/2007
Time:      11:08:38 AM
User:      N/A
Computer:   YES
Description:
The BDRsDrv service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



The missing files are bdfsdrv.sys and bdrsdrv.sys, and are not in the C:\ProgramFiles\Softwin\BitDefender10 folder. As I mentioned before, others are having this same issue, but the BD forum hasn't provided any answers yet. I DL BD twice to make sure I didn't have a bad DL.

Rocket69

  • Guest
Re: Avast with BitDefender Free v10?
« Reply #16 on: September 18, 2007, 03:34:09 AM »
Jahn,

    found another bitdefender forum while looking for help for your problem http://bitdforum.com/ that seems to be more active then the official site, you do need to register to access this forum.

hope this helps

Offline Lisandro

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Re: Avast with BitDefender Free v10?
« Reply #17 on: September 18, 2007, 04:17:13 AM »
Sorry Tech :-[, what you're looking for is at: Anti-virus tab> Scan tab> Click the Properties icon to the left of each task> Overview tab> Click Custom> scroll to Action to take...
Indeed it's there. Thanks. They kept the configurability level. That's good.

Do you have any errors in Event Viewer> System? I'm getting two 7000 errors since I installed BD. ???
Hmmm... some errors, not that many, related to missing files that prevent sevices: BDFsDrv and BDRsDrv.
I don't like that it installs four services... two much for on-demand only... I'll set them to manual start and make a bat (script) file.
The best things in life are free.

Jahn

  • Guest
Re: Avast with BitDefender Free v10?
« Reply #18 on: September 18, 2007, 04:21:20 PM »
found another bitdefender forum while looking for help for your problem http://bitdforum.com/ that seems to be more active then the official site, you do need to register to access this forum.
Thanks John, I signed up and looked around. I found one post (9/7/07) related to my issue , but no replies on the thread.

Quote
Hmmm... some errors, not that many, related to missing files that prevent sevices: BDFsDrv and BDRsDrv.
I don't like that it installs four services... two much for on-demand only... I'll set them to manual start and make a bat (script) file.
So you ARE getting the same two errors? On XP or Vista? I'm using XP.

Offline Lisandro

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Re: Avast with BitDefender Free v10?
« Reply #19 on: September 21, 2007, 04:59:47 AM »
So you ARE getting the same two errors? On XP or Vista? I'm using XP.
After I've set all services to manual, both XP and Vista logs are clean from these errors.
The best things in life are free.

Offline polonus

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Re: Avast with BitDefender Free v10?
« Reply #20 on: September 21, 2007, 08:07:27 AM »
Hi Tech,

I just posted in the thread about "What do you like about Comodo FW?. It seems that a lot of security programs that are using driver hooks come up with bugs and crashes lately, because they do not follow Microsoft instructions (bad programming on part of FW and security suite developers), Bitdefender included. Avast did not use hooks in the present version, so at this moment Avast cannot be the problem.
http://www.matousec.com/info/advisories/plague-in-security-software-drivers.php
Hi Avast guys, forewarned is forearmed, here...... 8)

polonus
« Last Edit: September 21, 2007, 08:12:32 AM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline Lisandro

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Re: Avast with BitDefender Free v10?
« Reply #21 on: September 21, 2007, 11:15:12 PM »
I just posted in the thread about "What do you like about Comodo FW?. It seems that a lot of security programs that are using driver hooks come up with bugs and crashes lately, because they do not follow Microsoft instructions (bad programming on part of FW and security suite developers), Bitdefender included. Avast did not use hooks in the present version, so at this moment Avast cannot be the problem.
Thanks for the info and feedback Polonus.
The best things in life are free.

Jahn

  • Guest
Re: Avast with BitDefender Free v10?
« Reply #22 on: September 22, 2007, 10:15:07 PM »
After I've set all services to manual, both XP and Vista logs are clean from these errors.
Thanks Tech, but that only delays the errors until the services are manually started. The required files simply don't exist in the free version. As I said above, it appears to be a sloppy cleanup when making a free version out of a paid one.

Also, it's the fourth service (BitDefender Virus Shield) causing the two errors. If I leave it stopped, then BD takes forever to open. When it finally does, I get a "Failed to start Virus Shield" error from BD, and it recommends re-launching the program.

So it seems to be a choice of a Windows error (hidden), or a BD error (pop-up). Sheesh! I doubt BD is selling any paid subscriptions based on the free version! ;D