Author Topic: Big Error in Avast!  (Read 587 times)

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Offline mnedelko

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Big Error in Avast!
« on: October 01, 2021, 10:28:28 AM »
Hello! For more than two days my clean site revolumex.com was blocked by Avast for no reason.

I wrote about false information here https://www.avast.com/false-positive-file-form.php but there has been no response for 2 days.

In any virus databases, revolumex.com is clean. https://sitecheck.sucuri.net/results/revolumex.com or https://www.virustotal.com/gui/url/f6daa28e2784d9c3a6c57f302eecd396f44a01cd839a53e1aa8db8734378f9cd
It has never had a virus, but Avast is blocking the entire host due to URL Phishing. I wrote in support, but there is no answer, I don’t know what to do, because Avast considers even an empty page as URL Phishing
Help me please!
Even a blank page is blocked without any scripts revolumex.com/blank.php
This Avast error is seen by all our users. What can I do?
« Last Edit: October 01, 2021, 10:33:28 AM by mnedelko »

Offline DavidR

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Re: Big Error in Avast!
« Reply #1 on: October 01, 2021, 12:21:43 PM »
No Alert here when I visited.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mnedelko

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Re: Big Error in Avast!
« Reply #2 on: October 01, 2021, 12:54:56 PM »
No Alert here when I visited.
It isn't blocked, I replied in your other topic (please stick to one topic).

Ensure your virus definitions are up to date.

Thanks for the answer! But the problem is extremely strange, because when Avast is turned off, the site works well, and when you turn it on, the entire host is blocked. Moreover, this most often appears in the Opera and Mozilla browsers. In Google Chrome, when Avast is turned on, the site with refresh F5 is no longer blocked, but this does not work in Mozilla and Opera. This strange problem appeared 3 days ago. I have never seen this before in 15 years on the Internet. what could it be ? Because the problem is very urgent.
This is definitely an Avast bug.

Offline DavidR

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Re: Big Error in Avast!
« Reply #3 on: October 01, 2021, 05:07:10 PM »
I'm using the latest version of Firefox (my default browser) and that s what I used for the check.

It doesn't seem to be consistent as it should be the same across all avast supported browsers.

It really is time to decide which topic you are going to use as this is only causing duplication for those trying to help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mnedelko

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Re: Big Error in Avast!
« Reply #4 on: October 01, 2021, 05:17:47 PM »
I'm using the latest version of Firefox (my default browser) and that s what I used for the check.

It doesn't seem to be consistent as it should be the same across all avast supported browsers.

It really is time to decide which topic you are going to use as this is only causing duplication for those trying to help.

Thank you, a few hours ago answered from Avast support, sorry and removed the block! Thank you, 2 topics can be closed. Ohh, how many nerves were during these 2-3 days)

Offline DavidR

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Re: Big Error in Avast!
« Reply #5 on: October 01, 2021, 05:42:41 PM »
You're welcome.

Topics can only be closed by full moderators (Avast Team), for most cases they will quickly drop down the chronological list of recent topic, out of sight.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security