Author Topic: Urgent help  (Read 1695 times)

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Offline rocksteady

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Re: Urgent help
« Reply #15 on: October 02, 2021, 06:28:33 PM »
Clipboard is where you cut and paste content. e.g. save to clipboard. Maybe Avast found something bad saved in your clipboard.

Offline gillleonsukh

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Re: Urgent help
« Reply #16 on: October 02, 2021, 06:29:40 PM »
activity log only says 1 problem found and the time when it found it doesn't show the name of file which it detected as malware that's what i want to know

Offline gillleonsukh

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Re: Urgent help
« Reply #17 on: October 02, 2021, 06:30:45 PM »
it only says 1 problem found and the time it doesn't show the name of file  it deleted

Offline rocksteady

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Re: Urgent help
« Reply #18 on: October 02, 2021, 06:35:05 PM »
I am wondering if you just has a clipboard cleaner notification that spooked you.
I am not sure myself where to locate a quarantined file on AMS.
« Last Edit: October 02, 2021, 06:36:41 PM by rocksteady »

Offline gillleonsukh

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Re: Urgent help
« Reply #19 on: October 02, 2021, 06:37:32 PM »
Actually some days ago i scanned my device it detected one file as malware i clicked on resolve but now i want to know which file it detected as malware i'm worried can any malware file hack our personal photos and send it to any hacker

Offline gillleonsukh

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Re: Urgent help
« Reply #20 on: October 02, 2021, 06:39:22 PM »
i don't know does it deleted or quarntined it i can't see any virus chest option there

Offline rocksteady

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Re: Urgent help
« Reply #21 on: October 02, 2021, 07:00:06 PM »
Try looking in Quarantine.

For future reference questions regarding mobile security should be in the Mobile forum section https://forum.avast.com/index.php?board=119.0

You would be best to create a new thread in the Avast Mobile Security section of the forum as mentioned by CraigB.
There is a section for IOS and Android. Use the one that matches your type of phone.

I have never experienced what you have seen, but others that have had file/s quarantined may be able to help you better than me.

I suspect that by "resolving" the issue yesterday, you have already removed the file and any record of it already.

Offline gillleonsukh

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Re: Urgent help
« Reply #22 on: October 02, 2021, 07:05:34 PM »
there must be the record of file deleted like any log file hidden somewhere

Offline gillleonsukh

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Re: Urgent help
« Reply #23 on: October 02, 2021, 07:08:18 PM »
and can you tell me can any malware file hack our photos and and send to any hacker simply if it get downloaded by accident