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Author Topic: Turning off autopay  (Read 1717 times)

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Offline Sorzy

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Turning off autopay
« on: October 02, 2021, 02:25:19 AM »
Hi, I hate to have to bring this up again, as I seem to have to do it every year. And this wouldn't happen if they'd let or have you opt in or opt out of auto pay rather then just make you automatically opt in.

Anyhow, I found where to turn off auto pay but there's no way to differentiate which one I want them to do? See both the link and screen grab. I want auto pay turned off not cancel my subscription. How do you make sure they won't cancel your subscription? Or is cancelling your subscription turning off auto-pay? Thanks in advance for any and all replies/help.

https://support.avast.com/en-us/contact/sales_autorenewal?c=true

« Last Edit: October 02, 2021, 02:32:06 AM by Sorzy »
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Offline bob3160

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Re: Turning off autopay
« Reply #1 on: October 02, 2021, 04:03:52 AM »
It canceles the auto renewal not your current subscription.
Hope that helps.


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Offline Sorzy

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Re: Turning off autopay
« Reply #2 on: October 04, 2021, 05:33:34 AM »
It does, thank you for the reply.
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Offline bob3160

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Re: Turning off autopay
« Reply #3 on: October 04, 2021, 01:25:53 PM »
Quote from: Sorzy on October 04, 2021, 05:33:34 AM
It does, thank you for the reply.
You're welcome. :)
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