Author Topic: Firewall not turning on  (Read 728 times)

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Offline greg101

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Firewall not turning on
« on: October 07, 2021, 06:21:39 PM »
I Have Avast Premium and get a message telling me I'm unprotected and to turn the firewall on but it won't do it.
Is it safe to have the laptop connected to the internet?

Offline schmidthouse

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Re: Firewall not turning on
« Reply #1 on: October 07, 2021, 07:35:31 PM »
It's possible a 'Repair' of your installation may resolve the issue.

Go to Menu (top right in UI) then Settings/ Troubleshooting/ Click on "Repair App".
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/ADU v.21.4b/SANDBOXIE/HotSpot Shield
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Offline greg101

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Re: Firewall not turning on
« Reply #2 on: October 12, 2021, 11:20:35 AM »
Thanks for that. Did that but still have the same problem. Any other suggestions please?

Offline Asyn

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Re: Firewall not turning on
« Reply #3 on: October 12, 2021, 11:29:49 AM »
- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.690] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline greg101

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Re: Firewall not turning on
« Reply #4 on: October 12, 2021, 11:40:11 AM »
Fixed it thanks by doing this...

To repair the client software, follow these steps:

Open Control Panel. Select Programs and features.
(Alternatively, press Win + X to open the WinX menu and look for Apps and features at the top)
In the list of installed applications, locate Avast, and click on Uninstall/change.
Click on Change.
avast_change
4. Select Repair.
5. Wait until Avast repairs the client software by making the necessary changes to the data files.

changing_product_avast
6. Restart your PC and check if the error persists.

Offline Asyn

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Re: Firewall not turning on
« Reply #5 on: October 12, 2021, 12:00:55 PM »
Thanks for the feedback.
Win 8.1 [x64] - Avast PremSec 22.1.6886.IBC [UI.690] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.1
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.89
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline schmidthouse

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Re: Firewall not turning on
« Reply #6 on: October 12, 2021, 08:52:25 PM »
Fixed it thanks by doing this...

To repair the client software, follow these steps:

Open Control Panel. Select Programs and features.
(Alternatively, press Win + X to open the WinX menu and look for Apps and features at the top)
In the list of installed applications, locate Avast, and click on Uninstall/change.
Click on Change.
avast_change
4. Select Repair.
5. Wait until Avast repairs the client software by making the necessary changes to the data files.

changing_product_avast
6. Restart your PC and check if the error persists.

Same process different approach.
Glad you got it worked out. :)
???HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/ADU v.21.4b/SANDBOXIE/HotSpot Shield
 Avast Mobile Security (Android)

LAYERED SECURITY SOFTWARE