System Crashes from aswstm.sys

[CindyHHHHH]

Anyone experiencing this?

On Thu 10/7/2021 2:35:08 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: aswstm.sys (aswStm+0xADB0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF8036F3D3C9A, 0xFFFFBA0D65116C48, 0xFFFFA780178BB900)
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\aswstm.sys
product: Avast Antivirus
company: AVAST Software
description: Avast Stream Filter
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: aswstm.sys (Avast Stream Filter, AVAST Software).
Google query: aswstm.sys AVAST Software KMODE_EXCEPTION_NOT_HANDLED

[bob3160]

What operating system? What version of Avast?

[CindyHHHHH]

Thanks for the response. The Avast version is 21.8.2487 (build 21.8.6586.696) and I'm on Windows 10 21h1.

[bob3160]

Thanks for the response. The Avast version is 21.8.2487 (build 21.8.6586.696) and I'm on Windows 10 21h1.

Here's the first thing to try.

Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

[CindyHHHHH]

Thanks for your help. I just did that and will wait and see if it works. Wish me luck. 

[bob3160]

Thanks for your help. I just did that and will wait and see if it works. Wish me luck. 

If not, I'd still like to know what you used before Avast One and, how it was removed.

[CindyHHHHH]

I was previously using Bitdefender. I used their removal tool in safe mode and I ccleaned after that. The crashes produced stop errors but I never got a bsod, just a reboot. Still no crashes since using the repair thingy.