Firewall not turning on

[greg101]

I Have Avast Premium and get a message telling me I'm unprotected and to turn the firewall on but it won't do it.
Is it safe to have the laptop connected to the internet?

[schmidthouse]

It's possible a 'Repair' of your installation may resolve the issue.

Go to Menu (top right in UI) then Settings/ Troubleshooting/ Click on "Repair App".

[greg101]

Thanks for that. Did that but still have the same problem. Any other suggestions please?

[Asyn]

- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

[greg101]

Fixed it thanks by doing this...

To repair the client software, follow these steps:

Open Control Panel. Select Programs and features.
(Alternatively, press Win + X to open the WinX menu and look for Apps and features at the top)
In the list of installed applications, locate Avast, and click on Uninstall/change.
Click on Change.
avast_change
4. Select Repair.
5. Wait until Avast repairs the client software by making the necessary changes to the data files.

changing_product_avast
6. Restart your PC and check if the error persists.

[Asyn]

Thanks for the feedback.

[schmidthouse]

Fixed it thanks by doing this...

To repair the client software, follow these steps:

Open Control Panel. Select Programs and features.
(Alternatively, press Win + X to open the WinX menu and look for Apps and features at the top)
In the list of installed applications, locate Avast, and click on Uninstall/change.
Click on Change.
avast_change
4. Select Repair.
5. Wait until Avast repairs the client software by making the necessary changes to the data files.

changing_product_avast
6. Restart your PC and check if the error persists.

Same process different approach.
Glad you got it worked out.