Author Topic: Does turning off auto renewal cancel the paid service?  (Read 784 times)

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Offline ingham.paul

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Does turning off auto renewal cancel the paid service?
« on: October 15, 2021, 02:01:26 AM »
Hi there,

I've just had Avast auto renew. I want to turn off auto renew. If I cancel the auto renew subscription, does it also cancel the service (the time remaining on the valid period paid for)?

Offline Asyn

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Re: Does turning off auto renewal cancel the paid service?
« Reply #1 on: October 15, 2021, 09:12:02 AM »
If I cancel the auto renew subscription, does it also cancel the service (the time remaining on the valid period paid for)?
No.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rocksteady

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Re: Does turning off auto renewal cancel the paid service?
« Reply #2 on: October 15, 2021, 04:14:13 PM »
It does what it says on the tin. It stops a subscription being renewed automatically without user action on anniversary.