Author Topic: Avast - error scan steam/game/ubi/epic  (Read 790 times)

0 Members and 1 Guest are viewing this topic.

Offline Arct

  • Newbie
  • *
  • Posts: 2
Avast - error scan steam/game/ubi/epic
« on: October 21, 2021, 01:01:02 PM »
Hello

I have a problem with the antivirus, the point is that it constantly detects viruses in popular games or programs
(Steam - x86luncher.exe - downloaded from steam page
Game - Anno1800.exe - Download from steam
Ubisoftconnect - Download from main page
game - dying light - Download from steam
Train Sim - Downlad from Epick Store)

in these cases, avast shows a virus
Adding a file to exceptions causes the game to start, but the game cannot be saved
disabling the program solves this, but every time I want to play, do I have to disable the antivirus?

What I did?:
Format C - installation of a new system - Reinstall avast 2 times - Reinstal Steam/game
I Still the same error - add to the exceptions or quarantine each time

I have.:
Windows 10 Pro (current update) - I do not know what other specifications to add
CPU - Quad q6600
Ram - 8GB
GPU - 660OC GTX

What can I do to solve this antivirus problem


(((sorry for my bad English)))

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast - error scan steam/game/ubi/epic
« Reply #1 on: October 21, 2021, 01:16:01 PM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Arct

  • Newbie
  • *
  • Posts: 2
Re: Avast - error scan steam/game/ubi/epic
« Reply #2 on: October 21, 2021, 01:47:28 PM »
Thousands of other players use the program, e.g. steam and avast (eg like my friend) but I don't see that they have the same case

(files have been sent )

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast - error scan steam/game/ubi/epic
« Reply #3 on: October 21, 2021, 01:54:54 PM »
Hi, sorry - I'm no gamer, so no idea what might be the issue. Maybe other helpers will chime in later on.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0