Author Topic: My card declined.  (Read 567 times)

0 Members and 1 Guest are viewing this topic.

Offline Peter1529

  • Newbie
  • *
  • Posts: 1
My card declined.
« on: October 25, 2021, 12:46:45 PM »
I recently had a dispute with Avast for charging me twice; and then cancelling my original subscription. The standard of English with your online team is very poor sometimes and after three attempts to get them to understand me, I gave up and got my bank to sort it out with you. I have been an Avast customer for over ten years and am now looking to renew certain of my subscriptions [as they are on offer], but when trying to do so my card is being declined.

There are plenty of funds in my account and so therefore I can only assume that Avast do not want my business; because I complained. If I haven't heard back by email in the next 28 days, I shall sadly have to look for another provider for all of my Avast products. Please sort this mess out. Regards Peter.
« Last Edit: October 25, 2021, 12:54:43 PM by Peter1529 »

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 72933
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: My card declined.
« Reply #1 on: October 27, 2021, 03:05:28 PM »
Hi, to prevent posting sensitive info on the forum, I'd suggest to contact support directly: https://support.avast.com/contact
Win 8.1 [x64] - Avast PremSec 21.11.6787.IBC [UI.681] - EEK - Firefox ESR 91.3 [NS/uBO/PB] - TB 91.3.2
Avast-Tools: Secure Browser 96.0 - Cleanup 21.4 - SecureLine 5.14 - Driver Updater 21.4 - CCleaner 5.87
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0