Author Topic: Windows hangs after installing virus definition updates.  (Read 1862 times)

0 Members and 1 Guest are viewing this topic.

Offline Stefano134

  • Newbie
  • *
  • Posts: 12
Re: Windows hangs after installing virus definition updates.
« Reply #15 on: October 29, 2021, 11:29:05 PM »
We have received the support file and Avast Support will continue to communicate with you via email.


Thank you very much, I look forward to your reply.

Offline Stefano134

  • Newbie
  • *
  • Posts: 12
Re: Windows hangs after installing virus definition updates.
« Reply #16 on: November 01, 2021, 11:10:02 PM »
@ R@vast

Hello,
Today I received an email in which the support team suggested to check if the issue was still there after the 21.9 update. And yes, it is.
I really hope someone will check my last support file and, above all, the .mdmp file I attached to it. As for now, nobody told me anything specific about those files and it seems like they have never really been read, yet.

I look forward to your reply. Many thanks in advance for any useful information you can provide.