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Author Topic: Can't Sync & Backup due to lost password  (Read 6168 times)

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Offline Dreamweaver-K

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Can't Sync & Backup due to lost password
« on: October 30, 2021, 12:08:49 PM »
Hello, I can't Sync & Backup passwords due to a lost password - however I do have the master password. This is very frustrating as I can't do anything without the PW - cant even uninstall the application. What is the procedure to reset password because in order to do this - it asked for password !!!!
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Offline r@vast

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Re: Can't Sync & Backup due to lost password
« Reply #1 on: November 01, 2021, 03:34:55 PM »
Hi,

Can you please clarify which password you are trying to reset? Please include a screenshot.
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
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Offline Danny232

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Re: Can't Sync & Backup due to lost password
« Reply #2 on: December 02, 2021, 10:03:09 AM »
Is Avast dead or something why is no one replying - https://forum.avast.com/index.php?topic=308644.0
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