Author Topic: can't contact Avast  (Read 1867 times)

0 Members and 1 Guest are viewing this topic.

Offline yahismighty

  • Newbie
  • *
  • Posts: 2
can't contact Avast
« on: November 01, 2021, 12:40:44 PM »
 :-[ I purchased Avast in September 2021. I have been trying to get this on my phone too. But it is not recognizing me even though I'm signed in. Still wanting me to pay.
I have really liked Avast but will not buy again because when they sent me an email confirmation of my purchase they never even sent my activation code so that getting it on my phone too would be easy.
And I've not been able to contact them.

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: can't contact Avast
« Reply #1 on: November 01, 2021, 12:46:46 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: can't contact Avast
« Reply #2 on: November 02, 2021, 05:14:21 PM »
:-[ I purchased Avast in September 2021. I have been trying to get this on my phone too. But it is not recognizing me even though I'm signed in. Still wanting me to pay.
I have really liked Avast but will not buy again because when they sent me an email confirmation of my purchase they never even sent my activation code so that getting it on my phone too would be easy.
And I've not been able to contact them.

Hi,

To activate Avast One you would use your Avast Account (no activation code). You can find more information here: https://support.avast.com/en-us/article/Activate-One/

I would also suggest that you contact Avast support via https://support.avast.com/en-us/contact/paid