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Avast one does not scan
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Topic: Avast one does not scan (Read 1863 times)
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vytas2
Newbie
Posts: 2
Avast one does not scan
«
on:
November 04, 2021, 05:35:21 AM »
Hello,
recently I have installed Avast One on my win10 64bit, I try to run Smart Scan - but it does not work. It only stays on loading white screen
http://prntscr.com/1yak40t
. I even left my pc during the night and the screen still the same.
Would like to know why it is happen and how to run a scan.
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Pondus
Probably Bot
Posts: 37697
F-Secure user
Re: Avast one does not scan
«
Reply #1 on:
November 04, 2021, 10:54:32 AM »
Does this work?
https://support.avast.com/en-gb/article/Repair-Antivirus/
Restart when done
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vytas2
Newbie
Posts: 2
Re: Avast one does not scan
«
Reply #2 on:
November 04, 2021, 12:33:26 PM »
I have tried to repair it and restart, the problem is the same
edit:
I have uninstalled avast in safe mod with avastclear. Then restart, then install fresh Avast offline version, again restart and now it seems to work.
«
Last Edit: November 04, 2021, 02:40:00 PM by vytas2
»
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Avast one does not scan