Author Topic: Avast causes the new Forza Horizon 5 game to crash to the desktop  (Read 19593 times)

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Offline Wrayman

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #60 on: November 11, 2021, 12:41:05 PM »
Works for me now that I've updated to virus database version 211110-8

Thanks!
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Offline levyibox

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #61 on: November 11, 2021, 12:46:53 PM »
It's a new Virus database file.

Regards,
PDI

P.S. update to the latest AV 21.9. The restart maybe be pending on your machine.

Looks like it works now! THANKS!

Offline Philip4k

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #62 on: November 11, 2021, 01:06:50 PM »
Updated to the lastest version AV 21.9 (211110-8) but the game still crashes after about 5 minutes of playtime for me. (Restarted computer to test twice)

Offline bob3160

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #63 on: November 11, 2021, 01:20:14 PM »
Updated to the lastest version AV 21.9 (211110-8) but the game still crashes after about 5 minutes of playtime for me. (Restarted computer to test twice)
Have you tried manually updating the virus definitions?
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Offline Philip4k

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #64 on: November 11, 2021, 01:39:01 PM »
What do you mean by Manually updating the virus definitions? I updated through the Avast application, (engine and virus definitions and program) was that wrong? If so, where else can I get the update definitions?

Offline bob3160

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #65 on: November 11, 2021, 02:48:00 PM »
What do you mean by Manually updating the virus definitions? I updated through the Avast application, (engine and virus definitions and program) was that wrong? If so, where else can I get the update definitions?
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Philip4k

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #66 on: November 11, 2021, 03:17:38 PM »
Hi again! Yes those were the ones that I updated and they look identical too yours (same versions). But it seems to have solved the issue for others in the replies, which is weird. Not sure what else I should try.

Offline PDI

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #67 on: November 11, 2021, 03:27:34 PM »
Hi Philip4k,

it's strange that it didn't help you.

Please try to reboot your system.

Thanks,
PDI

Offline Wrayman

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #68 on: November 11, 2021, 03:28:40 PM »
Hi again! Yes those were the ones that I updated and they look identical too yours (same versions). But it seems to have solved the issue for others in the replies, which is weird. Not sure what else I should try.

Have you made sure that Windows Defender isn't also running at the same time? Forza Horizon 5 seems to have an issue with almost all the popular antivirus/malware suites. I would also go to the app settings and try doing a repair and/or reset to see if that fixes the crash. Good luck!
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Offline bob3160

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #69 on: November 11, 2021, 03:32:59 PM »
Hi again! Yes those were the ones that I updated and they look identical too yours (same versions). But it seems to have solved the issue for others in the replies, which is weird. Not sure what else I should try.

Have you made sure that Windows Defender isn't also running at the same time? Forza Horizon 5 seems to have an issue with almost all the popular antivirus/malware suites. I would also go to the app settings and try doing a repair and/or reset to see if that fixes the crash. Good luck!
Defender turns itself off whenever you install any other AV.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Philip4k

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #70 on: November 11, 2021, 03:51:06 PM »
Windows Defender is off. I also did a repair of the avast application and a reboot of the computer but it still crashes after playing for 2-3 minutes. I do however play the game from the Xbox application, maybe that's the problem? I read on Forzas twitter that they will come out with fix/patches later this week so I have my fingers crossed.

Offline Wrayman

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #71 on: November 11, 2021, 04:23:56 PM »
Windows Defender is off. I also did a repair of the avast application and a reboot of the computer but it still crashes after playing for 2-3 minutes. I do however play the game from the Xbox application, maybe that's the problem? I read on Forzas twitter that they will come out with fix/patches later this week so I have my fingers crossed.

I also play through the Xbox app, you could try resetting the Windows Store and the Xbox App but I'm not convinced that would fix the issue. Fingers crossed that the patch fixes the issue for you or someone here can suggest something else. Does disabling the shields fix the issue for you? If so, you might want to try a fresh install of Avast to see if that fixes it.
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Offline chris..

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #72 on: November 11, 2021, 05:12:48 PM »
Does disabling the shields fix the issue for you?
hi,
Good question, Philip4k did not clearly tell us if the problem came from avast before the update.
FH5 is also known for compatibility issues with other things than antivirus. ;)

a list of applications that can crash the game:
https://www.pcgamer.com/forza-horizon-5-crashing-pc-startup-fix/
« Last Edit: November 11, 2021, 05:19:53 PM by chris.. »

Offline Petro35356

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #73 on: November 11, 2021, 06:33:25 PM »
After the update AV 21.9 (211110-8) the game is working. THX for the fix.



[/quote]

a list of applications that can crash the game:
https://www.pcgamer.com/forza-horizon-5-crashing-pc-startup-fix/
[/quote]

That's it.  ;-)

Offline Philip4k

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Re: Avast causes the new Forza Horizon 5 game to crash to the desktop
« Reply #74 on: November 11, 2021, 08:46:51 PM »
Hello again! I just realised I have other apps like Nahimic Audio and Discord that might be the problem. Should have checked the list of programs that might crash FH5 other than anti viruses. Guess we can close this thread as it seems like it's fixed on Avasts end. Thanks for all the replys and stuff :)! Have a great evening!