Author Topic: update issues  (Read 4388 times)

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Offline DavidR

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Re: update issues
« Reply #15 on: November 16, 2021, 08:15:17 PM »
I did generate report with the tool you provided and entered my email adres , so I hope everything went , as is supposed to ;)

When you generate the support file, it should give you the file ID, that helps link the support file to this topic.
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Offline r@vast

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Re: update issues
« Reply #16 on: November 16, 2021, 08:36:42 PM »
I did generate report with the tool you provided and entered my email adres , so I hope everything went , as is supposed to ;)

Thank you - we will get back to you.

Offline FrFc1908

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Re: update issues
« Reply #17 on: November 18, 2021, 05:25:23 AM »
I did generate report with the tool you provided and entered my email adres , so I hope everything went , as is supposed to ;)

When you generate the support file, it should give you the file ID, that helps link the support file to this topic.

Hi david thanks for the reply I did run the support tool and after completetion I saw that " a support ticket number " was generated automatically.
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Offline FrFc1908

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Re: update issues
« Reply #18 on: November 18, 2021, 05:26:57 AM »
I did generate report with the tool you provided and entered my email adres , so I hope everything went , as is supposed to ;)

Thank you - we will get back to you.

thanks for the conformation and thank you and avast for willingness , to investigate this issue further!
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Offline r@vast

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Re: update issues
« Reply #19 on: November 18, 2021, 10:52:51 AM »
Hi,

The fix will be released today.