Software updater

[R R Mahmud]

In avast premium SOftware updater is not automatically updating Discord...
and many software is not updating by avast software updater feature

[Asyn]

-> https://support.avast.com/en-ww/article/110/

[R R Mahmud]

I repaired avast premium then went to geek:area and clicked Perform where you told me to do that..but nothing is gonna fix,same problem occuring.also new problem come to me...

[Asyn]

- Which version/build of Avast Premium..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

[R R Mahmud]

no dear...i trust avast and use only avast
the version is latest and  i am using windows 7 sp1 build 7601
avast version is
21.9.2494 (build 21.9.6698.702)
1.0.673

[Asyn]

1. Download Avast Premium Security: https://files.avast.com/iavs9x/avast_premium_security_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

[R R Mahmud]

i did it...but facing same problem

[Asyn]

Follow instructions: https://support.avast.com/article/33/

[R R Mahmud]

how do i get Ticket number?

[Asyn]

how do i get Ticket number?

It's explained in the support article.

[R R Mahmud]

there is written,i have been given ticket from avast support team, but i didnt get any ticket from avast support team

[Asyn]

See screenshot.

[R R Mahmud]

yea.. i sent my log file without ticket..file id is...7Q6OZ