« previous next »
Pages: [1]   Go Down

Author Topic: Avast won't stop asking me about the browser  (Read 1602 times)

0 Members and 1 Guest are viewing this topic.

Offline playerxyt

  • Newbie
  • *
  • Posts: 1
Avast won't stop asking me about the browser
« on: November 16, 2021, 09:48:38 PM »
I have avast free and once in a while I will get a popup asking if I want to get avast secure browser, I have silent mode on. Today I once again said no but it installed anyways, how do I get it to stop, I never will want it.
Logged

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Avast won't stop asking me about the browser
« Reply #1 on: November 18, 2021, 06:03:17 PM »
Hi,

If you have not done so yet can you please uninstall it (https://support.avast.com/en-ww/article/Uninstall-Secure-Browser/) and if it occurs again, please provide us with a screenshot of the pop-up and a support file ID (https://support.avast.com/en-ww/article/Submit-support-file).
Logged

Offline ondrejz

  • Browser QA Team
  • Avast team
  • Sr. Member
  • *
  • Posts: 347
    • Avast Secure Browser
Re: Avast won't stop asking me about the browser
« Reply #2 on: November 19, 2021, 12:32:57 PM »
Quote from: playerxyt on November 16, 2021, 09:48:38 PM
I have avast free and once in a while I will get a popup asking if I want to get avast secure browser, I have silent mode on. Today I once again said no but it installed anyways, how do I get it to stop, I never will want it.

Hello Playerxyt,

That's strange. I think this is offer displayed by Avast Anti-Virus. To confirm it, please can you attach a screenshot of it? Do you know if the browser already is installed or not yet? Thanks
Logged
Pages: [1]   Go Up
« previous next »