Author Topic: Turning off 2 step verification  (Read 2832 times)

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Offline Tonanet

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Turning off 2 step verification
« on: November 18, 2021, 01:25:33 AM »
Hello guys!

I am trying to turn off the 2 step verification because my phone was cleaned.

However, it keeps asking me for the google authenticator code (which I don't have anymore), even when I select the option "Get new recovery code" that says: "If you ever lose your phone or can’t open the authenticator app, just use this code to turn off 2-step verification and access your account".

How to solve it?

Thanks for your time!

Offline r@vast

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Re: Turning off 2 step verification
« Reply #1 on: November 18, 2021, 04:23:36 PM »