Author Topic: How do I get rid of this Avast logo that's stuck to the side of my screen?  (Read 645 times)

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Offline Todd128

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Just today, this icon started showing up on my screen of my Android phone. I don't want it there. It gets in the way of me doing things. I'm constantly having to slide it out of the way in order to do what I want to do.

What do I have to do to get rid of this blasted thing?

Offline r@vast

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #1 on: November 22, 2021, 12:41:02 PM »
Hi,

Can you please provide us with a screenshot? Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

Offline Todd128

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #2 on: November 22, 2021, 08:54:42 PM »
I have a screenshot, but there doesn't seem to be any way to attach an image in this forum. There is only the img tag, for referencing an image from a URL.

Offline DavidR

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #3 on: November 22, 2021, 09:35:42 PM »
I have a screenshot, but there doesn't seem to be any way to attach an image in this forum. There is only the img tag, for referencing an image from a URL.

Click the Attachments and other options, below the text input window.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Todd128

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #4 on: November 23, 2021, 10:32:24 PM »
Sorry... I must have missed that. ???

Here you go...

Offline DavidR

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #5 on: November 23, 2021, 10:43:47 PM »
Interesting, I have Avast Mobile Security on my two Android 11 Phones (Samsung Galaxy A12 and A51) and I don't see that on either.  I can't recall making any changes that might have that impact.

Hopefully r@vast (Avast Team) can get back to the topic.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline rocksteady

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #6 on: November 25, 2021, 11:04:01 AM »
@Todd128
It looks like a floating icon. I can vaguely remember something like it on older version of Avast Mobile Security, perhaps related to power saving or something, but can't really remember more.

What happens if you tap that edge icon?
Does that reveal its function and so give a clue to removal.

Offline Todd128

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #7 on: November 25, 2021, 12:22:25 PM »
It doesn't do anything when I tap on it. I can only move it around the edge of the screen. It's annoying as can be. It's always getting in the way and I have to slide it out of the way in order to do what I want to do.  >:(

Offline r@vast

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Re: How do I get rid of this Avast logo that's stuck to the side of my screen?
« Reply #8 on: November 25, 2021, 03:47:24 PM »
Sorry... I must have missed that. ???

Here you go...

Hi,

It is most likely caused by some device setting. Do you perhaps use a launcher on your device?
Could you provide us with the make and model of your device and Android version?
You could also try to reinstall Avast and see if that helps.