Author Topic: Mouse Issue  (Read 586 times)

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Offline jmerrine

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Mouse Issue
« on: November 26, 2021, 07:49:28 PM »
Started having problems with my usb mouse recently. it sometimes requires several clicks to activate a link or drag and drop files.

When I shut down the AVAST software everything works correctly and as expected.  Virus software back on...issues return.

Any Ideas?

Offline Asyn

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Re: Mouse Issue
« Reply #1 on: November 27, 2021, 09:24:13 AM »
- Which Avast..? (Free/Premium/One)
- Which version/build of Avast..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 22.1.6864.IBC [UI.688] - EEK - Firefox ESR 91.5 [NS/uBO/PB] - TB 91.5.0
Avast-Tools: Secure Browser 97.1 - Cleanup 21.4 - SecureLine 5.15 - Driver Updater 21.4 - CCleaner 5.88
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Mouse Issue
« Reply #2 on: November 27, 2021, 05:56:27 PM »
Have you tried the following?

Repair Avast:
Open the Avast User Interface > Menu > Settings > Troubleshooting > Repair App. > Restart the Computer or,
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline jmerrine

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Re: Mouse Issue
« Reply #3 on: November 28, 2021, 09:22:27 PM »
Performed the app repair and restart and all appears to be well.

Thanks for the advice!

Later

Offline bob3160

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Re: Mouse Issue
« Reply #4 on: November 28, 2021, 10:57:10 PM »
Performed the app repair and restart and all appears to be well.

Thanks for the advice!

Later
Glad it helped. :)
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast One 21.11, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet