Author Topic: malware: help! i've tried many things!  (Read 46627 times)

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crafty_kd

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malware: help! i've tried many things!
« on: October 08, 2007, 10:30:48 PM »
Hi there!  I'm a very conscious and somewhat savvy computer user, but in the past few days I've developed some kind of Malware that is causing popups (thankfully, not many), causing my screen to flicker, and generally slowing down my computer.  I haven't opened any strange files or followed any links claiming to lead to photos of me or even gone to any suspicious websites, so I'm not sure how this happened; but I'm quite stuck at the moment and I would really appreciate some help if anyone has the time. 

Spybot and Ad-Aware find Virtumonde, and Housecall finds Vundo, so here is what I have done so far:

1. Turn off System Restore
2. Update all scanning software
3. Reboot in Safe Mode
4. Looked through the registry to find values as described by anti-virus websites (found nothing)
5. Run the following:

Ad-Aware 2007
Spybot S&D
Trendmicro Housecall
VundoFix
Xclean Micro
FxVMonde
AVG Anti-Rootkit
SmitfraudFix
VirtuMundoBegone
A-Squared
avast! Antivirus

Most of them find absolutely nothing, but for those that have found something (Ad-Aware, Spybot, Housecall, A-Squared, avast!) I've followed the directions and quarantined / deleted accordingly.  I've been deleting my temporary files constantly, and System Restore is STILL off.  I have spent the past two days scanning and scanning and scanning, and I'm nearly dead (obvious exaggeration)!  Please help!

Offline FreewheelinFrank

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Re: malware: help! i've tried many things!
« Reply #1 on: October 08, 2007, 10:41:29 PM »
Hi crafty_kd,

You probably have a new variant of Vundo/Virtumonde.

Post a log for the experts to look at as described here:

http://www.bleepingcomputer.com/forums/topic18610.html
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

crafty_kd

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Re: malware: help! i've tried many things!
« Reply #2 on: October 08, 2007, 10:48:39 PM »
Thanks!  I just did!

Offline DavidR

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Re: malware: help! i've tried many things!
« Reply #3 on: October 08, 2007, 11:15:48 PM »
What are the details of the AdAware and S&D detections, is there a possibility that this is a detection on registry entries alone (remnants of virtumond) and no files which may account for why some of the other scanning tools don't find anything.

I have seen this once before in the forums for an S&D detection on registry entries only.

So if you can post the details of the S&D, adaware, housecall detections it may help track it down.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #4 on: October 09, 2007, 12:09:50 AM »
The common find in AdAware, S&D and Housecall is Virtumonde/Vundo.  I thought it might be a false positive because the others weren't finding it, but my computer continues to act strangely.  I'll post specifics for my searches from now on.  The version of Vundo that Housecall found is from October 1st, 2007, so I agree with Frank that it's probably a new variant.

Offline oldman

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Re: malware: help! i've tried many things!
« Reply #5 on: October 09, 2007, 12:27:55 AM »
Yesterday's update of superantispyware included 3 or 4 vundo detection updates.

crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #6 on: October 09, 2007, 12:37:24 AM »
Thanks, oldman!  I've tried just about everything else; I'm more than willing to give superantispyware a shot!  :D

Currently running Stinger, next: superantispyware.  Still waiting on experts to view my log.  Will update soon!  Thanks!!!
« Last Edit: October 09, 2007, 12:45:13 AM by crafty_kd »

mauserme

  • Guest
Re: malware: help! i've tried many things!
« Reply #7 on: October 09, 2007, 12:58:30 AM »
Hmmmm, did you post the log at bleepingcomputer?  I don't see it here.

When you have a chance please run ComboFix and Hijackthis, and post both logs here.



Download ComboFix from Here or Here to your Desktop.

Double click combofix.exe and follow the prompts.

When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall.



Click here to download HJTsetup.exe
  • Save HJTsetup.exe to your desktop.
  • Doubleclick on the HJTsetup.exe icon on your desktop.
  • By default it will install to C:\Program Files\Hijack This.
  • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
  • Put a check by Create a desktop icon then click Next again.
  • Continue to follow the rest of the prompts from there.
  • At the final dialogue box click Finish and it will launch Hijack This.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #8 on: October 09, 2007, 01:46:57 AM »
I did post a HiJackThis log at bleeping computer, but it quickly migrated down and onto the second page, without any replies.  So thank you very much for helping me here!

Oh, and apparently I'm exceeding the max. allowed number of characters, so this will be broken up.

ComboFix

ComboFix 07-10-07.2 - Kimberley 2007-10-08 16:11:30.1 - NTFSx86
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.212 [GMT -7:00]
Running from: C:\Documents and Settings\Kimberley\Desktop\ComboFix.exe
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\abmdrcrp.dll
C:\WINDOWS\system32\dkhpipch.ini
C:\WINDOWS\system32\hcpiphkd.dll
C:\WINDOWS\system32\lasgyier.dll
C:\WINDOWS\system32\prcrdmba.ini

.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))


-------\LEGACY_DOMAINSERVICE


(((((((((((((((((((((((((   Files Created from 2007-09-08 to 2007-10-08  )))))))))))))))))))))))))))))))
.

2007-10-08 16:17   387,562   ---hs----   C:\WINDOWS\system32\rqtss.ini2
2007-10-08 16:06   51,200   --a------   C:\WINDOWS\NirCmd.exe
2007-10-08 15:40   <DIR>   d--------   C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2007-10-08 15:39   <DIR>   d--------   C:\Documents and Settings\Kimberley\Application Data\SUPERAntiSpyware.com
2007-10-08 15:39   <DIR>   d--------   C:\Documents and Settings\Kimberley\Application Data\SUPERAntiSpyware.com
2007-10-08 15:39   <DIR>   d--------   C:\Documents and Settings\Kimberley\Application Data\SUPERAntiSpyware.com
2007-10-08 13:50   387,447   ---hs----   C:\WINDOWS\system32\rqtss.bak2
2007-10-08 03:18   102,664   --a------   C:\WINDOWS\system32\drivers\tmcomm.sys
2007-10-08 03:03   <DIR>   d--------   C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-10-08 02:29   95,608   --a------   C:\WINDOWS\system32\AvastSS.scr
2007-10-08 02:29   94,416   --a------   C:\WINDOWS\system32\drivers\aswmon2.sys
2007-10-08 02:29   92,848   --a------   C:\WINDOWS\system32\drivers\aswmon.sys
2007-10-08 02:29   801,144   --a------   C:\WINDOWS\system32\aswBoot.exe
2007-10-08 02:29   42,912   --a------   C:\WINDOWS\system32\drivers\aswTdi.sys
2007-10-08 02:29   26,624   --a------   C:\WINDOWS\system32\drivers\aavmker4.sys
2007-10-08 02:29   23,152   --a------   C:\WINDOWS\system32\drivers\aswRdr.sys
2007-10-08 02:29   <DIR>   d--------   C:\Program Files\VirusCrap
2007-10-08 02:12   <DIR>   d--------   C:\Program Files\Windows Live Safety Center
2007-10-08 01:54   <DIR>   d--------   C:\Program Files\Common Files\Wise Installation Wizard
2007-10-08 01:01   <DIR>   d--------   C:\VundoFix Backups
2007-10-07 23:41   3,664   --a------   C:\WINDOWS\system32\tmp.reg
2007-10-07 16:51   664   --a------   C:\WINDOWS\system32\d3d9caps.dat
2007-10-06 16:29   325,728   ---------   C:\WINDOWS\system32\sstqr.dll
2007-10-03 23:43   34,160   --a------   C:\Documents and Settings\Kimberley\Application Data\GDIPFONTCACHEV1.DAT
2007-10-03 23:43   34,160   --a------   C:\Documents and Settings\Kimberley\Application Data\GDIPFONTCACHEV1.DAT
2007-10-03 23:43   34,160   --a------   C:\Documents and Settings\Kimberley\Application Data\GDIPFONTCACHEV1.DAT

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-10-08 12:00   ---------   d--------   C:\Program Files\Webteh
2007-10-08 03:04   ---------   d--------   C:\Program Files\Lavasoft
2007-10-08 03:04   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Lavasoft
2007-10-08 03:04   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Lavasoft
2007-10-08 03:04   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Lavasoft
2007-09-22 22:24   ---------   d--------   C:\Program Files\iTunes
2007-09-22 22:16   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Skype
2007-09-22 22:16   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Skype
2007-09-22 22:16   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Skype
2007-08-20 23:42   ---------   d--------   C:\Program Files\DivX
2007-08-15 21:11   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Viewpoint
2007-08-15 21:11   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Viewpoint
2007-08-15 21:11   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\Viewpoint
2007-08-15 08:02   ---------   d--------   C:\Program Files\Common Files\AOL
2007-08-15 08:02   ---------   d--------   C:\Program Files\AIM
2007-08-13 18:56   ---------   d--------   C:\Documents and Settings\All Users\Application Data\AOL
2007-08-13 18:46   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\acccore
2007-08-13 18:46   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\acccore
2007-08-13 18:46   ---------   d--------   C:\Documents and Settings\Kimberley\Application Data\acccore
2007-08-13 18:46   ---------   d--------   C:\Documents and Settings\All Users\Application Data\AOL OCP
2007-08-13 18:41   ---------   d--------   C:\Documents and Settings\All Users\Application Data\AOL Downloads
2007-07-30 19:19   92504   --a------   C:\WINDOWS\system32\dllcache\cdm.dll
2007-07-30 19:19   92504   --a------   C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19   549720   --a------   C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19   549720   --a------   C:\WINDOWS\system32\dllcache\wuapi.dll
2007-07-30 19:19   53080   --a------   C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19   53080   --a------   C:\WINDOWS\system32\dllcache\wuauclt.exe
2007-07-30 19:19   43352   --a------   C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19   325976   --a------   C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19   325976   --a------   C:\WINDOWS\system32\dllcache\wucltui.dll
2007-07-30 19:19   203096   --a------   C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19   203096   --a------   C:\WINDOWS\system32\dllcache\wuweb.dll
2007-07-30 19:19   1712984   --a------   C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:19   1712984   --a------   C:\WINDOWS\system32\dllcache\wuaueng.dll
2007-07-30 19:18   33624   --a------   C:\WINDOWS\system32\wups.dll
2007-07-30 19:18   33624   --a------   C:\WINDOWS\system32\dllcache\wups.dll
2007-07-26 16:06   200704   --a------   C:\WINDOWS\system32\ssldivx.dll
2007-07-26 16:06   1044480   --a------   C:\WINDOWS\system32\libdivx.dll
2007-07-18 23:59   3583488   --a------   C:\WINDOWS\system32\dllcache\mshtml.dll
2007-07-12 16:31   765952   --a------   C:\WINDOWS\system32\dllcache\vgx.dll
2006-10-02 02:31   5025792   --a------   C:\Program Files\Adobe DNG Converter.exe
2006-03-26 06:57:59   56   --sh--r   C:\WINDOWS\system32\E111ED96EA.sys
2006-03-26 06:57:59   1,890   --sha-w   C:\WINDOWS\system32\KGyGaAvL.sys
.

crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #9 on: October 09, 2007, 01:47:52 AM »
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{6FB94246-CC84-4CD8-A69D-063EE086A36D}]
2007-10-06 16:29   325728   ---------   C:\WINDOWS\system32\sstqr.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 15:33]
"igfxtray"="C:\WINDOWS\system32\igfxtray.exe" [2005-07-19 22:09]
"igfxhkcmd"="C:\WINDOWS\system32\hkcmd.exe" [2005-07-19 22:06]
"igfxpers"="C:\WINDOWS\system32\igfxpers.exe" [2005-07-19 22:10]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [2003-11-19 16:48]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 13:59]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 19:15]
"Dell QuickSet"="C:\Program Files\Dell\QuickSet\quickset.exe" [2005-09-01 16:24]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 15:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-12-30 21:29]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 15:50]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 15:50]
"NeroCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 12:50]
"MSKDetectorExe"="C:\Program Files\McAfee\SpamKiller\MSKDetct.exe" [2005-08-12 17:16]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-02-16 10:54]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-03-14 19:05]
"avast!"="C:\PROGRA~1\VIRUSC~1\Avast4\ashDisp.exe" [2007-09-06 03:06]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [2007-01-19 13:54]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00]
"MSMSGS"="C:\Program Files\Messenger\Msmsgs.exe" [2004-10-13 09:24]
"SUPERAntiSpyware"="C:\Program Files\VirusCrap\SuperAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 20:16:50]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 22:05:26]
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe [2004-12-22 12:42:22]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-12-30 21:28:05]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 02:01:04]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\VirusCrap\SuperAntiSpyware\SASSEH.DLL [2006-12-20 13:55 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\VirusCrap\SuperAntiSpyware\SASWINLO.dll 2007-04-19 13:41 294912 C:\Program Files\VirusCrap\SuperAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 2004-09-07 15:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\sstqr.dll


.
**************************************************************************

catchme 0.3.1169 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-10-08 16:34:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-10-08 16:38:54 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-10-08 16:38
.
   --- E O F ---


crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #10 on: October 09, 2007, 01:48:43 AM »
HJT (note: HJT shuts down every time I run it now, but still seems to be keeping a log)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:28 PM, on 08/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\VirusCrap\Avast4\aswUpdSv.exe
C:\Program Files\VirusCrap\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\VirusCrap\a-squared Free\a2service.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\VIRUSC~1\Avast4\ashDisp.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\VirusCrap\SuperAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe
C:\Program Files\VirusCrap\Avast4\ashMaiSv.exe
C:\Program Files\VirusCrap\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Kimberley\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.globeandmail.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.ca/myway
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\VIRUSC~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\Msmsgs.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\VirusCrap\SuperAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by137fd.bay137.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase2895.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\VirusCrap\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\VirusCrap\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\VirusCrap\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\VirusCrap\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\VirusCrap\Avast4\ashWebSv.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation  - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8299 bytes


Offline DavidR

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Re: malware: help! i've tried many things!
« Reply #11 on: October 09, 2007, 02:25:12 AM »
Re your problem with hijackthis:

C:\Documents and Settings\Kimberley\Desktop\HiJackThis.exe

You shouldn't run but most importantly make any changes in HJT as it should be in a folder of its own, not the desktop or temporary location as any backup made of fixes you carry out could be lost leaving you no means of restoring any fix.

C:\HJT would be file or put it in C:\Program Files\HJT what ever you choose. You should also change the hijackthis.exe file to something like HJTcrafty.exe as there are some malware variants that recognise the hijackthis.exe file and can hide from it.

Try these measures and see if you can run it without it shutting down.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

mauserme

  • Guest
Re: malware: help! i've tried many things!
« Reply #12 on: October 09, 2007, 02:27:12 AM »
I did post a HiJackThis log at bleeping computer, but it quickly migrated down and onto the second page, without any replies.  So thank you very much for helping me here!
Glad to help.  Just make sure not to combine the advice given on the two forums because it will lead to confusing, possibly damaging, results.  Nothign much to see in the HJT log anyway.

I'm double checking a few things I see in ComboFix.  In the mean time please upload this file to Virus Total and post the results


C:\WINDOWS\system32\drivers\tmcomm.sys



As we will be making one fix in HijackThis (at least) take David's advice about moving it to its own folder.

mauserme

  • Guest
Re: malware: help! i've tried many things!
« Reply #13 on: October 09, 2007, 02:40:54 AM »
HJT (note: HJT shuts down every time I run it now, but still seems to be keeping a log)
I missed that until just now.  Lets get rid of some of this junk and take a second look. 


Please download the OTMoveIt by OldTimer.
Save it to your desktop.
Please double-click OTMoveIt.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):


C:\WINDOWS\system32\rqtss.ini2
C:\WINDOWS\system32\rqtss.bak2
C:\WINDOWS\system32\d3d9caps.dat
C:\WINDOWS\system32\sstqr.dll
C:\WINDOWS\system32\tmp.reg


Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
Click the red Moveit! button.
Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
Close OTMoveIt
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


In addition to the OTMoveIt results please post a fresh HJT log renamed as suggested earlier.

crafty_kd

  • Guest
Re: malware: help! i've tried many things!
« Reply #14 on: October 09, 2007, 02:43:58 AM »
Thanks.  HJT is now in its own folder and renamed, and I'm about to move on to your most recent directions, mauserme.

Virus Total results on tmcomm.sys:

File tmcomm.sys received on 10.09.2007 02:30:58 (CET)
Current status: finished
Result: 0/32 (0%)


edit: see next message for new HJT log
« Last Edit: October 09, 2007, 02:50:07 AM by crafty_kd »