Author Topic: HOW LOW HAS AVAST SUNK? WON'T STOP SPAMMING DESPITE MANY UNSUBSCRIBES!  (Read 3156 times)

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Offline ehmen

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Lately I started getting news/promotion emails from Avast. I unsubscribed several times and marked the emails as spam, but it looks like Avast managed to outwit both of those measures through using dummy addresses. See attached image.

Did Avast become a spammer?
« Last Edit: December 24, 2021, 04:26:25 AM by ehmen »

Offline r@vast

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Re: Who knew? Avast is a sly spammer!
« Reply #1 on: December 02, 2021, 05:22:02 PM »
Lately I started getting news/promotion emails from Avast. I unsubscribed several times and marked the emails as spam, but it looks like Avast managed to outwit both of those measures through using dummy addresses. See attached image.

So Avast has now become a sly and skilled spammer.

Never thought I'd see the day.

Hi,

We have several newsletters and you were not unsubscribed from all of them. Your email address has now been removed from all of them.
Please accept our apologies for any inconvenience caused.

Offline ehmen

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Avast spam
« Reply #2 on: December 02, 2021, 08:47:35 PM »
Hi,

We have several newsletters and you were not unsubscribed from all of them. Your email address has now been removed from all of them.
Please accept our apologies for any inconvenience caused.
What is 7238189.xt.local, and why is Avast using it?
« Last Edit: December 14, 2021, 04:06:04 PM by ehmen »

Offline r@vast

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Re: Who knew? Avast is a sly spammer!
« Reply #3 on: December 06, 2021, 04:05:34 PM »
Hi,

We have several newsletters and you were not unsubscribed from all of them. Your email address has now been removed from all of them.
Please accept our apologies for any inconvenience caused.
What is 7238189.xt.local, and why is Avast using it?

Hi,

Can you provide more context, please? A screenshot might help. Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
« Last Edit: December 07, 2021, 09:57:23 AM by r@vast »

Offline ehmen

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Avast spam
« Reply #4 on: December 06, 2021, 10:48:21 PM »
Can you provide more context, please? A screenshot might help. Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
I did in the original post.
« Last Edit: December 14, 2021, 04:06:28 PM by ehmen »

Offline r@vast

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Re: Who knew? Avast is a sly spammer!
« Reply #5 on: December 07, 2021, 09:59:43 AM »
Can you provide more context, please? A screenshot might help. Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
I did in the original post.

Hi,

This will be in reference to the Avast Mailing list you unsubscribed from.

Offline ehmen

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Re: Who knew? Avast is a sly spammer!
« Reply #6 on: December 09, 2021, 05:31:06 PM »
Can you provide more context, please? A screenshot might help. Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
I did in the original post.

Hi,

This will be in reference to the Avast Mailing list you unsubscribed from.
I don't understand what you're saying.


Again, my question is: what is 7238189.xt.local, and why is Avast using it in addition to the @emails.avast.com mailing address if there's no intention to get around spam and unsubscribes?
(See original post for the image.)
« Last Edit: December 09, 2021, 05:34:25 PM by ehmen »

Offline r@vast

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Re: Who knew? Avast is a sly spammer!
« Reply #7 on: December 10, 2021, 05:02:29 PM »
Can you provide more context, please? A screenshot might help. Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot
I did in the original post.

Hi,

This will be in reference to the Avast Mailing list you unsubscribed from.
I don't understand what you're saying.


Again, my question is: what is 7238189.xt.local, and why is Avast using it in addition to the @emails.avast.com mailing address if there's no intention to get around spam and unsubscribes?
(See original post for the image.)

XT.local is in general used for mailing lists in gmail - 7238189.xt.local thus refers to the Avast Mailing list you unsubscribed from.

Offline ehmen

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Re: Who knew? Avast is a sly spammer!
« Reply #8 on: December 12, 2021, 02:47:46 AM »
7238189.xt.local thus refers to the Avast Mailing list you unsubscribed from.
And my question is why do you use it? What's wrong with just the regular @emails.avast.com address?

Offline r@vast

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Re: Who knew? Avast is a sly spammer!
« Reply #9 on: December 14, 2021, 02:04:31 PM »
7238189.xt.local thus refers to the Avast Mailing list you unsubscribed from.
And my question is why do you use it? What's wrong with just the regular @emails.avast.com address?

Hi,
All newsletters are sent from our email address to addresses on the mailing list. Sending newsletters to a mailing list (a list containing email addresses) is standard practice. The mailing list might have a name that looks generic, but that is entirely normal. All newsletters sent to such mailing lists are still sent from our avast.com email address.

Offline ehmen

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Re: Who knew? Avast is a sly spammer!
« Reply #10 on: December 14, 2021, 04:04:36 PM »
Hi,
All newsletters are sent from our email address to addresses on the mailing list. Sending newsletters to a mailing list (a list containing email addresses) is standard practice. The mailing list might have a name that looks generic, but that is entirely normal. All newsletters sent to such mailing lists are still sent from our avast.com email address.
You're still not answering my question so your responses aren't helpful.

For the umpteenth time, why the need for "7238189.xt.local" and different numbers for each mailing list, if not to evade spam filters and unsubscribes? Why not only use the @emails.avast.com address?

Offline ehmen

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Re: Avast spam
« Reply #11 on: December 17, 2021, 12:00:11 AM »
No response...

Very telling!

And now I just got another Avast spam email (image attached), so I'm wondering whether you're still offering your "sincerest apologies" as written above:
We have several newsletters and you were not unsubscribed from all of them. Your email address has now been removed from all of them.
Please accept our apologies for any inconvenience caused.
« Last Edit: December 17, 2021, 12:02:03 AM by ehmen »

Offline edmundos99

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #12 on: December 17, 2021, 01:46:44 AM »
Lately I started getting news/promotion emails from Avast. I unsubscribed several times and marked the emails as spam, but it looks like Avast managed to outwit both of those measures through using dummy addresses. See attached image.

Did Avast become a spammer?

Unfortunately, I think you're correct.

I'll be using my PC and an actual Avast ad will sometimes pop up, trying to get me to buy more services!

I'm at the point where I will move to a completely different company if it happens again.

I understand that everyone's got to make a living but their constant sales tactics are getting beyond belief.

Adrian

Offline InvisibleMan

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Re: Who knew? Avast is a sly spammer!
« Reply #13 on: December 17, 2021, 09:38:27 AM »
Hi,
All newsletters are sent from our email address to addresses on the mailing list. Sending newsletters to a mailing list (a list containing email addresses) is standard practice. The mailing list might have a name that looks generic, but that is entirely normal. All newsletters sent to such mailing lists are still sent from our avast.com email address.
You're still not answering my question so your responses aren't helpful.

For the umpteenth time, why the need for "7238189.xt.local" and different numbers for each mailing list, if not to evade spam filters and unsubscribes? Why not only use the @emails.avast.com address?
I think you got a proper answer already.

They don't email every single subscriber separately. They use a system called "email list", so it holds a lot of people's addresses in that group, and that's why you see those "xt.local" there.

So, it works like this: every separate thing people can subscribe to is handled by a separate mailing list, that contains all those people who are subscribed. It's used to easy organization of such subscriptions.

I researched it a bit, and turned out it's a common problem in general with people having problems with stopping spam from various companies who use email lists like that to mass send emails.

But, I can offer you a solution.

See this post I'm linking from one reddit discussion about the issue with such kinds of spam in general:

https://www.reddit.com/r/GMail/comments/lboly0/gmail_spam_what_is_xtlocal/h2zsgqy/

People in replies confirmed there that this method works!

And in general, letting google deal with spam automatically isn't the best way. It's actually a lot more efficient to create various filters for your mails. Some could automatically put emails into a Spam folder, and some could auto-sort your emails to different categories (labels) so you can have emails from different sites completely separate from each other.
« Last Edit: December 17, 2021, 09:44:08 AM by InvisibleMan »

Offline bob3160

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Re: Avast becomes sly spammer! Never thought I'd see the day!
« Reply #14 on: December 17, 2021, 12:36:55 PM »
Marking an email as spam when it's actually a subscription isn't the proper way to handle it.
If you subscribed to an email, then unsubscribe. If it's unsolicited, then it belongs in the spam folder.


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