I tried Avast! cleanup online and still have the Whale-9216 virus/worm showing up. Please be patient with me but I'm REAllY a newbie. I don't know about disabling system restore or cleaning temporary files. At one time I had several antivirus programs and antispyware programs on my computer and it totally crashed. I lost everything and had to start from scratch reinstalling everything on it (with professional help). Believe me, I need all the help I can get. I appreciate your input, Tech, but I need a little more basic info to do what you suggested. HELP and also thanks.
