Author Topic: Unsuscribe from free trial  (Read 1045 times)

0 Members and 1 Guest are viewing this topic.

Offline jav476

  • Newbie
  • *
  • Posts: 3
Unsuscribe from free trial
« on: December 20, 2021, 08:40:43 PM »
Help. I need to unsubscribe from the free trial, the thing is that I had to reset my windows and I no longer have the ID number or the email that I used to suscribe. That`s because it was a random email I just created days before I accepted the free trial and I don`t have it anymore. I only have my credit card number that I used to register the free trial. I know it`s sketchy but I don`t have the premium service anymore since I reset my windows and I don`t want to be charged when the free trial ends.

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37529
  • Not a avast user
Re: Unsuscribe from free trial
« Reply #1 on: December 20, 2021, 11:08:53 PM »
Dont you see the scheme here ….. credit card number for a FREE trail    ::)

Offline jav476

  • Newbie
  • *
  • Posts: 3
Re: Unsuscribe from free trial
« Reply #2 on: December 20, 2021, 11:26:15 PM »
But to register in the 60 days free trial you have to enter your credit card number and then if you don´t want to continue after the 60 days period you have to unsuscribe. Otherwise it will automatically charge you with the anual fee. That`s my problem, I don`t even have the premium service anymore after it was erased during the windows reset.

Offline r@vast

  • Avast team
  • Massive Poster
  • *
  • Posts: 2761
Re: Unsuscribe from free trial
« Reply #3 on: December 21, 2021, 11:04:31 AM »
But to register in the 60 days free trial you have to enter your credit card number and then if you don´t want to continue after the 60 days period you have to unsuscribe. Otherwise it will automatically charge you with the anual fee. That`s my problem, I don`t even have the premium service anymore after it was erased during the windows reset.

Hi,

Please send me the activation code or your full name via PM, and I will try to assist you.