Author Topic: Refund !  (Read 884 times)

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Offline kamilkaminski98

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Refund !
« on: December 27, 2021, 12:34:16 PM »
Hello i am very furious! >:( On November 30 i applied for a refund for subscrybtions two Avast Software's. I should get money up to seven business days but until now I have not received any money! I contacted the support twice before and i send one e-mail message about this case and they just say "it's alright, you will get a refund" but it's 27 days ago and i did not recieve the money! I'm starting to worry that I've been cheated! What else can i do about it ?? I can ask for a verified e-mail for Avast support or the phone number (english) ?


Offline Asyn

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Re: Refund !
« Reply #1 on: December 27, 2021, 12:40:52 PM »
Hi, I reported it for you, let's see...
W8.1 [x64] - Avast PremSec 22.5.7216.B [UI.706] - Firefox ESR 91.9.1 [NS/uBO/PB] - Thunderbird 91.9.1
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline r@vast

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Re: Refund !
« Reply #2 on: December 28, 2021, 09:54:49 AM »
Hello i am very furious! >:( On November 30 i applied for a refund for subscrybtions two Avast Software's. I should get money up to seven business days but until now I have not received any money! I contacted the support twice before and i send one e-mail message about this case and they just say "it's alright, you will get a refund" but it's 27 days ago and i did not recieve the money! I'm starting to worry that I've been cheated! What else can i do about it ?? I can ask for a verified e-mail for Avast support or the phone number (english) ?

Hi,

Please accept our apologies for the delayed refund.
I have escalated your case/ticket to Avast Sales support.

Offline kamilkaminski98

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Re: Refund !
« Reply #3 on: December 28, 2021, 12:20:05 PM »
Thank you i will wait for a message  ;D