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Author Topic: Avast mobile does not recognize my password  (Read 2206 times)

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Offline Promytius2

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Avast mobile does not recognize my password
« on: January 28, 2022, 05:01:42 PM »
I changed the password in my PC Premium subscription because Mobile did not recognize it.
It STILL does not recognize it. What a pain!
What is going on, anyone know?
Yes I doublechecked the spelling, yes, I waited before trying mobile again.
Any ideas?
Thanks.
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Offline r@vast

  • Avast team
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Re: Avast mobile does not recognize my password
« Reply #1 on: January 31, 2022, 01:16:16 PM »
Hi,

Are you referring to "Menu" > "My subscription" in Avast Mobile Security?
Can you attach a screenshot of the error, please? https://support.avast.com/en-ww/article/Create-screenshot
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