Consumer Products > Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
Windows very slow to close after installing Avast.
Lisandro:
--- Quote from: zammer on November 26, 2007, 09:22:41 PM ---11:07:46 ERROR...(source)ESENT...(category)GENERAL...(user)N/A
11:07:47 ERROR...(source)ESENT...(category)LOGGING/...(user)N/A
11:07:57 ERROR...(source)ESENT...(category)LOGGING/...(user)N/A
--- End quote ---
All of these. Double click them and copy&paste the info (description) here.
--- Quote from: zammer on November 26, 2007, 09:22:41 PM ---11:11:24 ERROR...(source)SERVICE CONTROL MANAGER...(category)NONE...(user)N/A
--- End quote ---
Same here.
--- Quote from: zammer on November 26, 2007, 09:22:41 PM ---10:57:14 ERROR...(source)AVAST...(category)CLIENT...(user)N/A
11:11:46 ERROR...(source)AVAST...(category)CLIENT...(user)N/A
--- End quote ---
Same here.
zammer:
Event Type: Error
Event Source: ESENT
Event Category: General
Event ID: 490
Date: 11/26/2007
Time: 11:07:46 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1976) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb00145.log" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 454
Date: 11/26/2007
Time: 11:07:47 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1976) Database recovery/restore failed with unexpected error -1032.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 454
Date: 11/26/2007
Time: 11:07:47 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1976) Database recovery/restore failed with unexpected error -1032.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 454
Date: 11/26/2007
Time: 11:07:57 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1524) Database recovery/restore failed with unexpected error -1032.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 454
Date: 11/26/2007
Time: 11:07:57 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1524) Database recovery/restore failed with unexpected error -1032.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: ESENT
Event Category: Logging/Recovery
Event ID: 454
Date: 11/26/2007
Time: 11:07:57 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1524) Database recovery/restore failed with unexpected error -1032.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/26/2007
Time: 11:11:24 AM
User: N/A
Computer: LEN-03D74362213
Description:
The Media Center Extender Service service depends on the SSDP Discovery Service service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 11/26/2007
Time: 10:57:14 AM
User: N/A
Computer: LEN-03D74362213
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst failed, 00000005.
Event Type: Error
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 11/26/2007
Time: 11:11:46 AM
User: N/A
Computer: LEN-03D74362213
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Program Files\Webroot\Spy Sweeper\Masters\masters.mst failed, 00000005.
Lisandro:
--- Quote from: zammer on November 26, 2007, 09:57:42 PM ---Event Type: Error
Event Source: ESENT
Event Category: General
Event ID: 490
Date: 11/26/2007
Time: 11:07:46 AM
User: N/A
Computer: LEN-03D74362213
Description:
wuauclt (1976) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb00145.log" for read / write access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8).
--- End quote ---
Windows Update problem... did you install any updates recently? Does any of them failed to install?
--- Quote from: zammer on November 26, 2007, 09:57:42 PM ---For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 11/26/2007
Time: 11:11:24 AM
User: N/A
Computer: LEN-03D74362213
Description:
The Media Center Extender Service service depends on the SSDP Discovery Service service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
--- End quote ---
This seems to be related to login, not to shutdown.
The AAVM - scanning error: 00000005 is just access denied. Not to worry.
Hmmm... it's not easy to discover what is making your shutdown process slower.
Which programs are you running when you shutdown?
Maxx_original:
wuauclt is the process responsible for Automatic updates... if it falls because of sharing violation, you can look for the currently opened handle to the log file.. the easiest way to do it is to download Process explorer (from SysInternals -> MS) and use the "find handle or dll" function...
ehm.. are you getting any other warnings about Automatic updates failure?
zammer:
You're very good. I've not been able to update, have a tech support request working with WINDOWS, expect a reply within 24 hours. I tried the solution in the database fo ox80248011 error code (get this when I use WINDOWS update site). Also emptied IE cookies, files, history. Can't update from PC icon. Screen freezes.
Do you think the update problem can be connected to the long shutdown? I thought it interesting that the hourglass only blinked the last minute or so of the seven before it Windows shut down.
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