Author Topic: Can not stop using VPN on Mac  (Read 3717 times)

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Offline Jeroen 2

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Can not stop using VPN on Mac
« on: February 04, 2022, 11:31:49 AM »
The VPN connection will restart itself even though I did not choose to use it.
In setting I said DO NOT start with computer, but it does.
I said do stat manual but it start automatically.
WTF is going on and how do I stop this piece of crab...
And then the capcha below... what a crab...
And chat not working... what a crab...
You guys need to work on your OPERATIONS... fire the guy in charge!

Offline r@vast

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Re: Can not stop using VPN on Mac
« Reply #1 on: February 04, 2022, 12:57:15 PM »
Hi,

Do you have your VPN settings as it is described in this guide (https://support.avast.com/en-ww/article/219/?option=mac#idt_040)?
If so, please try to reinstall Avast SecureLine.
Uninstall: https://support.avast.com/en-ww/article/142/?option=mac
Install: https://support.avast.com/en-ww/article/Install-SecureLine-VPN/?option=mac

If you are experiencing issues reaching Avast Support (https://support.avast.com/en-eu/contact/paid_mac_Avast-SecureLine-VPN-for-Mac) via the chat function, ensure that you disable any browser extensions that may be interfering or try a different browser.

Offline Jeroen 2

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Re: Can not stop using VPN on Mac
« Reply #2 on: February 04, 2022, 05:18:36 PM »
I did all what is described and AS SAID all settings are off... I will deinstall the software but surely not install in again!