Author Topic: Avast Ultimate doesn't work on IOS VPN  (Read 5179 times)

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Offline Erik6

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Avast Ultimate doesn't work on IOS VPN
« on: February 12, 2022, 06:09:46 PM »
I have an Avast Ultimate subscription for 10 devices working on my Windows PCs and Mac but it doesn't work on the mobile VPN app. When I enter the activation code it says "hmm that didn't look right. check the activation code and try again.". When I try pairing using my windows pc it says "We cant pair your device it seems you've got a single-platform subscription and you're trying to activate it on a different platform.". On the subscription, it said you can use it on all platforms.

Offline Asyn

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W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Erik6

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #2 on: February 12, 2022, 06:28:02 PM »

Offline Asyn

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #3 on: February 12, 2022, 06:28:51 PM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Erik6

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #4 on: February 12, 2022, 06:30:31 PM »
Bought on Avast.com.

Offline Asyn

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #5 on: February 12, 2022, 06:31:43 PM »
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Erik6

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #6 on: February 12, 2022, 06:33:32 PM »
Ok, ill contact support. Thanks.

Offline Asyn

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #7 on: February 12, 2022, 06:34:01 PM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Giuseppe10

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Re: Avast Ultimate doesn't work on IOS VPN
« Reply #8 on: March 20, 2022, 09:39:38 PM »
Ok, ill contact support. Thanks.

did you solve it?
I have same problem