Author Topic: I can't even!  (Read 2894 times)

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Rubbish

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I can't even!
« on: November 30, 2007, 09:18:28 PM »
Hello

I've installed Avast for home use, but can't even access internet once it's running!

I know it's probably something very basic, please help.

Offline FreewheelinFrank

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Re: I can't even!
« Reply #1 on: November 30, 2007, 09:32:49 PM »
You'll need to allow avast! Webshield to access the internet in your firewall.
     Bambleweeny 57 sub-meson brain     Don't Surf in the Nude Blog

Rubbish

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Re: I can't even!
« Reply #2 on: November 30, 2007, 09:47:19 PM »
thanks for reply

I was running Mcafee, which has now expired & now downloaded avast as a replacement

keep getting reminders about renewing mcafee etc & have just disabled the firewall but still then would not let me connect.

no pop ups have appeared asking to allow avast to connect, which would happen before.

Is it likely I have another firewall program or something still preventing avast?

any help much appreciated

Offline Lisandro

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Re: I can't even!
« Reply #3 on: November 30, 2007, 09:56:34 PM »
I was running Mcafee, which has now expired & now downloaded avast as a replacement
Hint: McAfee has a firewall, avast is only an antivirus.

keep getting reminders about renewing mcafee etc & have just disabled the firewall but still then would not let me connect.
I would suggest you completely uninstall McAfee, then install avast, then install only McAfee firewall if you want. This article provides the steps to remove SecurityCenter from your computer: http://ts.mcafeehelp.com/faq3.asp?docid=71525

Sometimes, McAfee won't be completely removed if, before, you do not uninstall Avast, including the use of its "Uninstall Application" if necessary (www.avast.com/eng/faq-install-uninstall-avast.html).
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Spiritsongs

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McAfee Removal
« Reply #4 on: December 01, 2007, 03:59:54 AM »
 :)  Hi "Rubbish" :

     You have to COMPLETELY REMOVE McAfee, by following these Instructions
     from THEIR Support Forums :

    " Download the removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Click Save and save the file to any folder on your computer.
Navigate to the folder where the file is saved.
Make sure all McAfee windows are closed.
Double-click MCPR.EXE to run the removal tool. \\\\ Note: Windows Vista users must right-click MCPR.EXE and select Run as Administrator.
Restart your computer after receiving the message CleanUp Successful. "

  McAfee MUST be COMPLETELY REMOVED for Avast to properly function .

Tech : That "McAfeehelp" link you quoted no longer works .


     

Rubbish

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Re: I can't even!
« Reply #5 on: December 01, 2007, 10:58:58 AM »
Thanks all, I' give it a go

cheers