Hi Asyn
Thanks for the reply.
This doesnt solve the leak though which was my initial question.
For the last months ive been getting the popups offering ultimate for 10 pc's for 2 years but why do i need that.
i tried avast vpn 2 years ago and it dropped my speeds by almost half (31-34mbps) while nord does not hardly change my speeds but when it does its no more than 1-2mbps (average 59-61mbps).
so i dont need a vpn as i still have 2 more years with nord, i dont need a cleaner, i only have 1 personal pc so dont need 10 licences. My work NHS laptop has a VPN which links me to my hospital as i have been working from home for the past 2 years.
So in simple terms, upgrade and give us more money and use our vpn and you wont get a leak. hmm, does that make sence.
I am certainly no techy and may have this all wrong but after a search i found a post where Bob posted the Avast privacy Policy for someone else who was having a DNS leak due to Real Site.
I am in the UK so can you explain why my collected data is still being stored by Avast S.R.O (picture 3 above) and not AVG Technologies UK
(as picture 3 shows avast sro im guessing thats where my data is being stored). (also i only use UK nord servers). for the leak test i have to show where i am and then pick another country to test the leak which i chose America so also outside the European Economic Area.
Who We Are
This General Privacy Policy (“Privacy Policy”) applies to the Avast Group (collectively “we,” “us” or “our”).
If you live in the European Economic Area, the Controller of your personal data is Avast Software s.r.o., which has its principal place of business at 1737/1A Pikrtova, Prague 4, Czech Republic, 140 00.
If you live in the United Kingdom, Avast’s representative established in the UK is AVG Technologies UK Ltd.,110 High Holborn, 7th Floor, London, WC1V 6JS, England.
lastly data collected
Personal Data We Process
Personal data refers to any information relating to an identified or identifiable natural person (“Personal Data”).
We may collect data or ask you to provide certain data when you visit and use our websites, products and services. The sources from which we collect Personal Data include:
Data collected directly from you or your device relating to an identified or identifiable natural person (“Data Subject”), and may include direct identifiers such as name, address, email address, phone number, and online or indirect identifiers such as login account number, login password, marketing preferences, social media account, or IP address;
Login account number and login password. is this normal?
Sorry for all the questions but as im a novice im trying to take in and understand all the terms and conditions as best i can.