Author Topic: Refund request  (Read 819 times)

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Offline carlevaroguitar

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Refund request
« on: February 21, 2022, 01:43:46 PM »
Order ID: #1005572552920

Subscription: Avast Premium Security Avast AntiTrack Premium, 
Date: Jan. 28
Payment: Paypal

Refund reason:

1. Unauthorized charge on my credit card from next year.
2. Slow down my computer speed very obviously.
3. Crash down my computer and I have to restart it again and again.
4. Avast security premium’s searching engine blocks and substitutes my google chrome, so I can’t use it anymore.
5. Avast security premium’s searching engine blocks my Microsoft internet explorer, I can’t use it anymore.
6. Avast security premium blocks my Window Firewall, I can not enter it to do anything.
7. I have deleted all the Avast software from my computer since Feb. 4th, and my computer becomes normal. From Feb. 4 I have written 2 emails and contacted 5 customer service assistants to request a refund, yet I did not get the refund until today.  >:(

Can anyone help me to get my refund? Or is the Avast 30 days refund guarantee just a joke?

« Last Edit: February 21, 2022, 01:50:05 PM by carlevaroguitar »

Offline bob3160

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Re: Refund request
« Reply #1 on: February 21, 2022, 01:51:45 PM »

Refund Request: https://support.avast.com/contact/sales_refund/?c=true
If you don't have an order # use 00000000 then explain your problem.
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