Author Topic: Avast Premium Clean up problem  (Read 1600 times)

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Offline IPOC

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Avast Premium Clean up problem
« on: March 03, 2022, 04:39:25 AM »
Mac--I use all aspects of Avast Premium...No problems until I use clean up.I start it and it finds clutter etc.Then when I hit the Clean button it gives me a message that there is no internet connection...I have full connection on everything else....No biggie for I have C Cleaner which is an excellent program.But I paid for the best and expect the best..Thank you.
« Last Edit: March 03, 2022, 04:47:54 AM by IPOC »

Offline r@vast

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Re: Avast Premium Clean up problem
« Reply #1 on: March 03, 2022, 05:40:30 PM »
Hi,

Please consider contacting Avast Support via https://support.avast.com/en-us/contact/

Offline Nikol@

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Re: Avast Premium Clean up problem
« Reply #2 on: March 04, 2022, 05:23:53 PM »
Hi there,

Thank you for your feedback and sorry that you've had this experience with CleanUp.
Could you please share with me some more details about your cleaning issue? A screenshot of the error message that you see when you try to clean your Mac would be greatly appreciated. Also, please let me know if you are able to proceed with cleaning when you dismiss this error message.

I look forward to hearing from you!
Thanks