Excessive Disk Activity Linked To aswToolsSvc.exe

[Asyn]

I'm using 22.1.2504 (build 22.1.6921.710)

Update to the latest version (22.2): https://forum.avast.com/index.php?topic=318305.0

[Peter52]

Done. Will report back.

[Peter52]

Update, rebooted, the behavior continues as before. This is crazy, running a scan doesn't behave this way, why is it trashing the disk like this?

[Asyn]

- Which Avast..? (Free/Premium/One)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

[bob3160]

I've reported your concerns to Avast. Let's see if that helps.

[jaroslav.nix]

Hello, thank you for reporting. Would it be please possible to provide us performance recording for such situation, so we can analyse which Avast component is responsible for this:
https://forum.avast.com/index.php?topic=237567.0
Thank you.

[Peter52]

- Which Avast..? (Free/Premium/One)  Premium Security Paid
- OS..? (32/64 Bit..? - which SP/Build..?)  Windows 10x64 LTSC
- Other security related software installed..? None
- Which AV(s) did you use before Avast..? Eset Suite on clean install then switched to Avast following the use of Eset Cleanup Tool.

[Peter52]

Hello, thank you for reporting. Would it be please possible to provide us performance recording for such situation, so we can analyse which Avast component is responsible for this:
https://forum.avast.com/index.php?topic=237567.0
Thank you.

Yes, I shall.

[Peter52]

Hello, thank you for reporting. Would it be please possible to provide us performance recording for such situation, so we can analyse which Avast component is responsible for this:
https://forum.avast.com/index.php?topic=237567.0
Thank you.

The avast-log.rar is uploading to your ftp now.

[jaroslav.nix]

Thank you Peter52, are you sure the performance log is collected from the moment when you experienced the aswToolSvc issue, because I can see the only one process consuming almost 100% of the disk and its vmware-vmx.exe. You can have a look by opening the log in WPA (Windows Performance Analyser).

[Peter52]

Not not the moment of, it happens randomly so it takes a minute or so before I catch it and start the logging. There's no way I can anticipate the start, is that what you require? Also, I wasn't running VMware at the time, I'll have a look at the log.

[Peter52]

Thank you Peter52, are you sure the performance log is collected from the moment when you experienced the aswToolSvc issue, because I can see the only one process consuming almost 100% of the disk and its vmware-vmx.exe. You can have a look by opening the log in WPA (Windows Performance Analyser).

Hmm, yes I see that. I guess I was running VMware but that was an unusual situation, I normally don't. I'll try again, I did an uninstall/reinstall yesterday as well so maybe that had some effect on it. Thanks Jaroslav, I'll report back.

[Peter52]

Thank you Peter52, are you sure the performance log is collected from the moment when you experienced the aswToolSvc issue, because I can see the only one process consuming almost 100% of the disk and its vmware-vmx.exe. You can have a look by opening the log in WPA (Windows Performance Analyser).

Jaroslav,

I'm uploading now a log file of the disk activity following a reboot. I ended the avasttools.exe during the logging so I would really appreciate it if you would have a look and let me know what you find. I did do an uninstall and reinstall a couple of days ago.

Thanks.

[Asyn]

Jaroslav, I'm uploading now a log file of the disk activity following a reboot...

Use/Pick a unique name (and post it here), so Jaroslav can find it.

[Peter52]

File name is: avast-log_Stopped_AvastTools.rar

Thanks