Author Topic: Amazon Prime cannot be watched via Avast One VPN  (Read 2263 times)

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Offline ericB60

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Amazon Prime cannot be watched via Avast One VPN
« on: March 30, 2022, 05:41:52 PM »
Hello,
Unable to connect to Prime Vidéo.
I'm living in France and I only want to connect to a French server. The American catalog does not interest me, only the security of my devices counts.
Do you have a solution ?
Eric

Offline r@vast

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #1 on: March 31, 2022, 01:44:12 PM »
Hi,

Can you please provide a screenshot of the error message you receive?

Offline ericB60

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #2 on: March 31, 2022, 03:42:48 PM »
Hello,
Here is the Prime Vidéo screen copy as well as that of the VPN Avast One
Thank you
Eric

Offline r@vast

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #3 on: April 05, 2022, 01:33:11 PM »
Hello,
Here is the Prime Vidéo screen copy as well as that of the VPN Avast One
Thank you
Eric

Hi,

I cannot see any error message in the screenshot you provided (the screenshot is not clear). I would suggest that you contact Avast support via https://support.avast.com/contact/paid

Offline ericB60

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #4 on: April 05, 2022, 02:06:35 PM »
Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks

Offline bob3160

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #5 on: April 05, 2022, 02:47:05 PM »
Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks
Stop using a VPN. Some Apps monitor for the use of a VPN and don't allow access.

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Offline r@vast

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Re: Amazon Prime cannot be watched via Avast One VPN
« Reply #6 on: April 05, 2022, 03:53:36 PM »
Hi,
If you prefer
It just says I can't watch Prime Video because I'm connected via VPN.
One idea ?
Thanks

Hi,

Yu can try the suggestions here: https://forum.avast.com/index.php?topic=318902