Author Topic: Printer is offline and not discoverable  (Read 1594 times)

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Offline Don5

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Printer is offline and not discoverable
« on: April 04, 2022, 05:37:55 PM »
I took my computer to another city to do some work and now have returned to home and my printer was offline, I deleted the printer and now even though avast can see the printer on my network when I go to try and install the printer Windows 11 can't find the printer.  I have taken the avast firewall off and still unable to see the printer to install it.
« Last Edit: April 04, 2022, 07:07:47 PM by Don5 »

Offline DavidR

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Re: Printer is offline and not discoverable
« Reply #1 on: April 04, 2022, 07:24:19 PM »
I have never experienced this (and currently not running win11), so I did a search:
https://www.google.co.uk/search?q=Windows+11+can't+find+the+printer

The first hit might help (don't know if your printer is directly connected or WiFi etc. :
https://www.lifewire.com/find-printer-on-network-in-windows-11-5193983
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Offline Don5

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Re: Printer is offline and not discoverable
« Reply #2 on: April 05, 2022, 09:49:10 PM »
I eventually rebooted our router and that seemed to do the trick.  Thank you

Online bob3160

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Re: Printer is offline and not discoverable
« Reply #3 on: April 05, 2022, 10:32:37 PM »
I eventually rebooted our router and that seemed to do the trick.  Thank you
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Offline DavidR

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Re: Printer is offline and not discoverable
« Reply #4 on: April 06, 2022, 12:41:53 AM »
I eventually rebooted our router and that seemed to do the trick.  Thank you

You're welcome.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security